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At Digital Climbers, we’re not just managing campaigns, we’re building partnerships that grow.
Join us as a Client Success & Growth Manager, where you’ll lead client relationships, ensure satisfaction, and uncover new opportunities for impact.
Digital Climbers is a digital agency focused on performance-driven strategies. We thrive on innovation, collaboration, and measurable results. Using the Build-Measure-Learn framework, we continuously improve both our strategies and our proprietary platform, ClimbinSearch, which unites Media Planning, Reporting, Search Analytics, and Custom Analytics in one place. At Digital Climbers, we believe growth is built through clarity, trust, and data.
As our Client Success & Growth Manager, you’ll be the bridge between strategy and client satisfaction.
Your mission: keep clients happy, informed, and ready to grow.
You will:
- Act as the main point of contact for agency clients.
- Lead performance meetings and strategy reviews.
- Identify upsell opportunities (SEO, Paid Media, Analytics) and renew contracts.
- Collaborate with specialists to deliver consistent, high-quality work.
- Prepare and present pitch decks and proposals for new business.
- Maintain a healthy client pipeline and track retention metrics.
- Share feedback from clients to improve both agency workflows and ClimbinSearch.
You’re someone who understands both people and performance.
You thrive in conversations, see opportunities where others see reports, and believe that strong relationships drive results.
You have:
- 2+ years in client service, digital strategy, or performance marketing.
- Strong understanding of Digital Media, SEO and Analytics.
- Excellent communication and presentation skills in English.
- A proactive mindset, you don’t wait for things to happen, you make them happen.
Impactful Role: You’ll shape both client relationships and agency growth.
Strategic Exposure: Work closely with the founder and senior team on high-level pitches and strategies.
Growth-Driven Culture: Be part of a team that values experimentation, learning, and transparency.
Your Voice Matters: Help shape processes, communication style, and even our product roadmap.
Ready to lead the climb?
Let’s talk.
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Join Digital Climbers and take your career to the next level!
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