UI/UX Consultant

Location: Brussels

Reports to

Digital Transformation Manager

Duration 9–12 months (possible extension)

Context

To support organizational changes within the Retail & B2B department, we are looking for an Interim UX Designer.

You will join the digital team, working on various customer and partner applications. Using a Design Thinking approach, you will collaborate closely with the UI designer, developers, and Product Owners. Your mission is to co-design solutions that resolve complex interface challenges while ensuring a coherent customer journey aligned with user needs, particularly for professional and large business clients.

Key Responsibilities

Analyze & Exploit: Research, Audit & Synthesis

• Frame projects to clarify problems, define objectives, and identify users.
• Conduct user research, including:
• Ergonomic audits
• Competitive benchmarks
• Data analysis
• User interviews
• Persona creation
• Experience mapping

Imagine, Prioritize & Design: From Ideas to Screens

• Prepare and lead ideation workshops with multi-disciplinary teams.
• Produce high-quality deliverables:
• Wireframes
• UI mockups
• Interactive prototypes
• Design systems
• Prepare and conduct user tests to gather feedback before development.
• Apply a continuous improvement approach.

Evangelize UX Across the Company

• Engage business squads in design thinking methodology and workshops.
• Promote UX best practices with patience and pedagogy.

Example Projects

• Prototyping for customer portals (Web and App)
• Reviewing and optimizing website navigation
• Improving UX on specific website sections

Soft Skills

• Empathetic, open-minded, and excellent interpersonal skills
• Analytical, creative, and able to challenge own proposals
• Team player, autonomous, and proactive
• Good level of English

Technical Skills

• Mastery of Figma and Adobe XD
• UI design capabilities
• Knowledge of HTML/CSS/JavaScript and web interface development constraints is a plus
• Understanding of project management, budget, planning, and roadmaps is appreciated

Focus: UX Design 90% | UI Design 10%