Service Manager SDN

As a Service Manager for Software Defined Networking (SDN), you will:

Provide expert technical assistance on software-defined networking, micro segmentation (firewalling) and related products or services as required: technical guidance, troubleshooting, performance optimization, governance, monitoring
Manage diverse projects related to the day-to-day operations of the Unit
Participate in the formulation, planning and definition of project requirements, liaise with stakeholders and internal customers, participate in requirements gathering and communicate results
Develop a deep understanding of internal business processes, oversee their continuous improvement and manage service reliability
Ensure quality of COSMOS project documentation, meeting minutes and other relevant documents and deliverables.
Participate in and coordinate project meetings and related activities
Supervise services delivered within the COSMOS managed services portfolio
Ensure that the services delivered by DIGIT contractors are compliant with DIGIT and third parties processes/guidelines. Evaluate and implement security standards
The service provider will also be responsible for defining the strategy and future direction of the software-defined networking and firewalling service, including identifying opportunities for innovation and improvement, and developing business cases for new initiatives and investments.

Requirements

Master's Degree at IT or a related field
Level B2 or higher in both English and French (Preferably, proficient or native speaker in one of them)
At least 5 years of experience in designing, configuring and leading the administration of large software-defined networking and micro-segmentation (firewalling) environments.
At least 3 years of experience in AWS, Azure or GCP networking, having AWS Certified Advanced Networking
Specialty certification or equivalent Azure or GCP certification is a plus
VMware Certified Professional - Network Virtualization (VCP-NV) certification or equivalent next generation firewalling certification
At least one project management certification, preferably PM2 Agile or equivalent

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