About Quorum

Founded in 2004, Quorum is an award-winning team of industry-leading professionals who deliver world class solutions and services that provide businesses modern and secure Microsoft Cloud Solutions. We have a diverse set of skills and capabilities across Azure, Cyber Security, Modern Work and Managed Services that enables us to leverage leading cloud technologies to create transformational change for our clients.

We are proud to hold 3 Microsoft Solutions Partner designations across Infrastructure, Modern Work and Security, with 7 Specialisations. As the winner of the prestigious Microsoft ANZ 2024 Security Partner of the Year Award, and as one of the very few MSSP's in the ANZ market accepted into the Microsoft Intelligent Security Association (MISA) we apply expert skills to help our clients access the best of Microsoft’s suite of capabilities.

The Role

We have an opportunity for a SOC Analyst to join our Cyber Security Practice at Quorum, based in Sydney, Brisbane, OR Melbourne.

Please Note: Due to customer and security clearance requirements, this position is is only open to Australian Citizens.

As a SOC Analyst - Cyber Security, you will play a key role in detecting, investigating, and responding to security incidents across multiple managed customer environments. You’ll work extensively with Microsoft Sentinel, Microsoft Defender XDR, and related Microsoft security technologies to identify threats, analyse attack patterns, and implement effective containment and remediation measures.

The role involves active participation in incident triage, investigation, and escalation, as well as contributing to the ongoing improvement of detection and response processes. You’ll also support customers in understanding their security posture, producing clear incident reports and recommendations that help strengthen their defences over time.

You will work as part of Quorum’s Cyber Defence team, collaborating closely with Team Leads, Service Delivery Managers, Cyber Defence Analysts, and Technical Consultants. The position offers exposure to a wide range of enterprise environments and provides an opportunity to develop your technical capability within a high-performing Security Operations Centre.

What are we looking for

We’re looking for a SOC Analyst with previous experience operating in a Security Operations Centre or Managed Security Service Provider (MSSP) environment. You’ll need a strong technical foundation across Microsoft Sentinel, Microsoft Defender XDR, and the broader Microsoft security ecosystem, with the ability to assess alerts, investigate incidents, and coordinate effective responses across multiple customer environments.

You’ll bring strong analytical thinking, attention to detail, and a calm, methodical approach to incident response. Communication is essential in this role - you’ll be expected to clearly explain technical findings, engage professionally with customers, and collaborate effectively with colleagues to deliver consistent, high-quality outcomes.

This position suits someone who is dependable, inquisitive, and focused on continuous improvement. You’ll be comfortable managing multiple investigations simultaneously, able to prioritise effectively under pressure, and committed to helping our customers strengthen their security posture through proactive detection and response.

At Quorum, you’ll have the opportunity to work hands-on with leading Microsoft security technologies in complex enterprise environments, building on your technical capability and contributing to the delivery of high-quality managed security outcomes.

Role Requirements

Experience and Expertise – Experience working within a Security Operations Centre or Managed Security Service Provider environment, with exposure to multiple customer systems and security incident types. SOC Analysts at Quorum require the ability to investigate alerts, analyse suspicious activity, and respond to incidents with consistency and professionalism.

Technical Skills –

• Hands-on experience with Microsoft Sentinel and the Microsoft Defender suite (Defender for Endpoint, Defender for Identity, Defender for Cloud, Defender for Office 365).
• Practical experience with Microsoft 365, Microsoft Azure (IaaS & PaaS), Active Directory/Azure Active Drectory, Office 365 and scripting languages such as PowerShell or KQL.
• Broad knowledge of security frameworks and methodologies such as MITRE ATT&CK, Zero Trust, and the ACSC Essential Eight.
• Previous experience in Managed Services, Infrastructure or Networking are all highly advantageous skillsets that can be leveraged in the SOC Analyst role.
• Relevant certifications such as SC-200, SC-300, AZ-500, or CompTIA Security+ are highly regarded.

Incident Response and Analysis – Ability to triage alerts, investigate events, determine root causes, and recommend corrective actions. Skilled in prioritising incidents and escalating appropriately while meeting defined service level agreements.

Customer Focus – We need someone who is customer-focused, with strong communication and reporting skills. The ability to explain security findings clearly and build trust with customers is essential.

Emotional Intelligence and Collaboration – At Quorum, we place a great deal of value on emotional intelligence and teamwork. Our SOC Analysts require excellent interpersonal skills, with the ability to collaborate effectively with colleagues and customers across technical and operational contexts.

Time Management and Prioritisation – The ability to manage multiple investigations across different customer environments, balancing priorities and maintaining accuracy while meeting agreed deadlines.

Attention to Detail and Process – A process-driven mindset with the ability to follow defined incident response procedures, maintain accurate documentation, and ensure customer environments remain aligned to best practice.

Professionalism and Integrity – Professional conduct, sound judgement, and the ability to remain composed under pressure. We are looking for someone who actively contributes to the success of our Cyber Security team and embodies Quorum’s commitment to "doing the right thing - always".

What’s it like to work at Quorum

The customer service we’re known for all begins with an excellent culture. Quorum is built from the ground up with people who are hired first and foremost for their culture fit, empowering individuals to become a part of a strong, collaborative team that works from shared values.

At Quorum, we believe in work/life balance and putting people first. We have built an inclusive team environment that celebrates freedom and flexibility, with an emphasis on providing opportunities for career progression, and exposure to cutting edge technologies.

We're a social bunch that love to stay connected by having regular team and company social events. This focus on company culture is backed by our commitment to achieving our Great Place To Work accreditation for the past five years, consistently being voted in the top 12 workplaces in Australia.

Quorum Benefits

At Quorum, we embrace a hybrid working lifestyle and provide a range of associated benefits:

We understand that a typical 9-5 work week doesn't suit everyone and offer a flexible model that supports true work/life balance. Our comprehensive 'Work From Anywhere' policy takes this flexibility to a whole new level; enabling Quorum employees the option to temporarily work overseas or interstate when required. We also cover the cost of your home internet and mobile, setting you up for success.

For those days in the office when you want to connect with the team in person, we want to make the experience as awesome as possible:

We are proud to have created a diverse and inclusive workplace where everyone can fully contribute their unique personality. We’re committed to organising regular events and social gatherings to maintain our vibrant team culture, and we have a fully stocked kitchen with a range of food, drinks and snacks, a range of games and amusements (did someone say pool table?), and our awesome free weekly team lunches!

The health, development and wellbeing of our team is a key focus at Quorum:

We provide a comprehensive range of associated benefits, like paid parental leave for primary and secondary caregivers, professional EAP counselling service, income and life insurance in the case of a personal accident at work, wellness program that offers partial reimbursement of health-related subscriptions (gym, yoga, etc), regular professional in-office massages, a huge range of paid professional training, certifications and development opportunities.

These are just some of the benefits that we offer the Quorum Crew. You can view the full list on our website: https://quorumsystems.com.au/about-us/

Quorum Values

Our values are core to what we do

Karma – At Quorum, we do what is right, always

Teamwork – We are a team, and we are passionate about what we do

Consistent – The right approach delivers the right outcome

Authenticity – We make our commitments carefully and then do what we say we will

Culture – Be happy and never stop learning