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Veikkaus is a gaming company for everyone, striving to be better in every aspect. Our passion is to drive better gaming so that our customers can enjoy every moment. Caring, teamwork, and courage are the values that guide everything we do. Responsibility is a core of our operations. Our goal is to be a respected and successful international money gaming group that continuously improves while always putting both customers and employees first. For a better game — and working life.
Head of Insights
The future of gaming in Finland is changing – and we’re recruiting. In 2027, the Finnish license market will open, bringing a new era for iGaming. At Veikkaus, we’re preparing for this transformation - and we’re looking for passionate professionals to join us on this exciting journey.
We’re strengthening our Betting and iCasino teams with true iGaming experts: people with international experience, a hunger for success, and a persistent drive to win. If you’re ready to help shape the future of responsible, competitive money gaming, now is the time to join us.
We’re looking for a Head of Insights to join our Digital Channels leadership team and elevate data-driven decision-making across our digital ecosystem. In this role, you’ll lead the integration of end-to-end experience, behavioral, and digital performance insights to deliver deep, actionable intelligence that shapes product, design, and business strategy across our digital channels. You’ll inspire and empower a team of professionals, fostering a culture of experimentation, evidence-based decision-making, and continuous learning — ensuring every player experience is insight-driven, discoverable, and aligned with Best-in-Class iGaming standards, while driving responsible growth and innovation.
Key Responsibilities
- Lead the integration of end-to-end experience, behavioral, and digital performance insights to inform product, design, and business decisions across digital channels.
- Work closely with the central data team and then interpret, organize, and translate gathered data into actionable insights tailored for the needs of iGaming digital channels.
- Deliver timely, accessible, and impactful actionable outcome that guide strategy and ensure alignment with Best-in-Class iGaming experience standards.
- Champion a culture of experimentation, learning, and evidence-based decision-making to drive continuous improvement and validated innovation.
- Lead and develop a team of professionals, fostering collaboration, growth, and high performance.
- Oversee team operations, governance, and budgeting, and develop frameworks and processes that enable efficient resource allocation, clear prioritization, and measurable business impact.
- Ensure clear gathering, documentation, and communication of digital experience performance KPIs, metrics, and personalization requirements.
- 5+ years leadership experience in large-scale consumer-facing organizations.
- 8+ years in insights, UX research, CX research, or analytics roles.
- Skilled in qualitative and quantitative research, behavioral analytics, and CX strategy.
- Strong operational governance experience and ability to scale insights functions.
- Highly experienced in working across digital channels, including native iOS and Android apps, mobile web, and desktop.
- Proven experience in the iGaming industry is highly valued.
- Master’s or Bachelor’s degree in Data Analytics, HCI, or related field.
- A workplace where the game evolves – and so do you. You’ll face meaningful challenges and gain new skills while contributing to shared success – in Finland and beyond. We value curiosity and create the space for it to thrive.
- Inspiring and supportive teammates you can rely on. The best ideas and world-class entertainment are built together – and Veikkaus thrives because of its people.
- Balanced and inspiring work life. At Veikkaus, we believe a good job adds something to life – but isn’t all there is to it.
- Excellent employee benefits. You can read more about us and our benefits from here.
Our headquarters are located in Helsinki, Finland but the position can be located in any Veikkaus location. We work flexibly in a hybrid model.
Interested? Awesome! Please send your application with CV and salary request no later than 21.11.2025. We are excited to hear from you!
If you have any questions about the position, feel free to reach out to Fatemeh Daneshzadeh, VP of Digital Channels at [email protected].
A drug test under Section 7 of the Act on the Protection of Privacy in Working Life (759/2004) will be conducted on the selected candidate.
About Us
Veikkaus is the gaming company for everyone. We’re dedicated to developing responsible and entertaining gambling experiences. At Veikkaus, you’ll find meaningful roles, opportunities to grow, and a workplace where care, collaboration, and courage shape everyday life. We believe everyone should be able to develop, succeed, and be themselves – while building shared success together.
For a better game – and a better working life.
Key Skills
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