Technology Specialist - Business Analyst

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (

Join our vibrant team as a Business Analyst at HEINEKEN, where we're on a digitalization journey to become the best-connected brewer, aligning with our EVERGREEN 2025 strategy. We're evolving to be more customer and consumer-centric, and your role is a pivotal opportunity to make a significant impact in achieving that goal. Be part of the transformation and contribute to our exciting journey toward excellence!

As a Business Analyst you immerse yourself in a collaborative Agile squad alongside a product architect, product owner, and implementation team.

• Your impact will extend beyond our largest operating companies, as you contribute to an expansive roadmap, accelerating deployments, standardizing both technical and business perspectives, and reducing total cost of ownership.
• You support the Product Owner in translating product needs and requirements into deliverable units of work—Epics/Features/Stories.
• You will work with the Product Team and partners to ensure end-product meets business requirements.
• Forge relationships globally to enhance solution maturity, both technically and business-wise.
• Tackle business architecture, ensuring seamless data flows for enhanced journeys, and identify opportunities for process and technology improvements that have direct business impact.
• Your role involves planned governance and planning for solution and capability maturity, continually assessing people, processes, and technology - the operating model for sustained excellence.
• You are able to zoom out and view the solution as part of the wider D&T architecture to plan ahead in terms of business and data architecture.
  
  

Elevate your career with us and be at the forefront of transformative initiatives!

Your Responsibilities Would Include

• ensuring consistency of the overall solution
• working with the Product Owner to understand, elicit, analyze, document and communicating program and platform/application requirements
• supporting the Product Owner with facilitate the gathering, definition and prioritization of requirements with key stakeholders
• supporting Product Owner to define and own the value definition of Stories
• supporting the Product Owner to translates client’s business needs into product backlogs, user stories, detailed business requirements documents and use cases
• completing the user stories with Acceptance Criteria
• supporting the Product Owner to breakdown, decomposing and describing business needs into Stories
• working ahead of team to elicit requirements for the next Sprint's Stories
• providing discipline, rigor and technical skills to the requirements definition and validation process
• supporting the Product Owner to engage stakeholders to ensure the Product Team is receiving necessary inputs
• managing the quality of the solution and technical debt. Assist in testing and quality assurance processes
• maintaining awareness of emerging technologies, industry trends, and architecture best practices and evaluate them for applicability
• you are responsible for ensuring the overall HEINEKEN standards and best practices are adhered by (i.e. Quality, Compliance)
• you are multidisciplinary – ensuring that the key competencies and expertise needed to develop, build, deploy and support the Product are embedded in the team.
  
  

You Are a Good Candidate If You Have

• at least 3-5 years of relevant (global) experience in a similar position
• experience on deploying Pricing & Promotions solutions across multiple markets
• very good knowledge of Pricing & Promotions business processes and functionalities
• analytical and problem-solving skills
• excellent communication and collaboration abilities
• understanding of the software development life cycle
• understanding of system integration and deployment processes
• very good knowledge of SAP pricing, Pricefx, Vistex or another market leader Pricing & Promotions technology
• understanding of the business strategies and objectives of Revenue Margin Growth, and the related technology
• good knowledge of MySQL or another database and querying language
• are familiar with at least one major (data) cloud platform, e.g. Azure, AWS, or GCP
• knowledge of SAP SD or another ERP
• excellent facilitation, presentation, and analysing skills
• business domain expertise for the relevant product
• good skills in MS Excel, PowerPoint, and financial modelling
• experience in working with Business Intelligence tools would be a plus
• experience of working in a deadline driven environment with rapid release cycles
• experience with Agile way of working
• experience in rollout global solution operating across the markets will be considered as a plus.
  
  

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to