HEINEKEN Global Shared Services
Technology Specialist - Business Analyst
HEINEKEN Global Shared ServicesPoland6 days ago
Full-timeResearch, Analyst +1
Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (

Join our vibrant team as a Business Analyst at HEINEKEN, where we're on a digitalization journey to become the best-connected brewer, aligning with our EVERGREEN 2025 strategy. We're evolving to be more customer and consumer-centric, and your role is a pivotal opportunity to make a significant impact in achieving that goal. Be part of the transformation and contribute to our exciting journey toward excellence!

As a Business Analyst you immerse yourself in a collaborative Agile squad alongside a product architect, product owner, and implementation team.

  • Your impact will extend beyond our largest operating companies, as you contribute to an expansive roadmap, accelerating deployments, standardizing both technical and business perspectives, and reducing total cost of ownership.
  • You support the Product Owner in translating product needs and requirements into deliverable units of work—Epics/Features/Stories.
  • You will work with the Product Team and partners to ensure end-product meets business requirements.
  • Forge relationships globally to enhance solution maturity, both technically and business-wise.
  • Tackle business architecture, ensuring seamless data flows for enhanced journeys, and identify opportunities for process and technology improvements that have direct business impact.
  • Your role involves planned governance and planning for solution and capability maturity, continually assessing people, processes, and technology - the operating model for sustained excellence.
  • You are able to zoom out and view the solution as part of the wider D&T architecture to plan ahead in terms of business and data architecture.

Elevate your career with us and be at the forefront of transformative initiatives!

Your Responsibilities Would Include

  • ensuring consistency of the overall solution
  • working with the Product Owner to understand, elicit, analyze, document and communicating program and platform/application requirements
  • supporting the Product Owner with facilitate the gathering, definition and prioritization of requirements with key stakeholders
  • supporting Product Owner to define and own the value definition of Stories
  • supporting the Product Owner to translates client’s business needs into product backlogs, user stories, detailed business requirements documents and use cases
  • completing the user stories with Acceptance Criteria
  • supporting the Product Owner to breakdown, decomposing and describing business needs into Stories
  • working ahead of team to elicit requirements for the next Sprint's Stories
  • providing discipline, rigor and technical skills to the requirements definition and validation process
  • supporting the Product Owner to engage stakeholders to ensure the Product Team is receiving necessary inputs
  • managing the quality of the solution and technical debt. Assist in testing and quality assurance processes
  • maintaining awareness of emerging technologies, industry trends, and architecture best practices and evaluate them for applicability
  • you are responsible for ensuring the overall HEINEKEN standards and best practices are adhered by (i.e. Quality, Compliance)
  • you are multidisciplinary – ensuring that the key competencies and expertise needed to develop, build, deploy and support the Product are embedded in the team.

You Are a Good Candidate If You Have

  • at least 3-5 years of relevant (global) experience in a similar position
  • experience on deploying Pricing & Promotions solutions across multiple markets
  • very good knowledge of Pricing & Promotions business processes and functionalities
  • analytical and problem-solving skills
  • excellent communication and collaboration abilities
  • understanding of the software development life cycle
  • understanding of system integration and deployment processes
  • very good knowledge of SAP pricing, Pricefx, Vistex or another market leader Pricing & Promotions technology
  • understanding of the business strategies and objectives of Revenue Margin Growth, and the related technology
  • good knowledge of MySQL or another database and querying language
  • are familiar with at least one major (data) cloud platform, e.g. Azure, AWS, or GCP
  • knowledge of SAP SD or another ERP
  • excellent facilitation, presentation, and analysing skills
  • business domain expertise for the relevant product
  • good skills in MS Excel, PowerPoint, and financial modelling
  • experience in working with Business Intelligence tools would be a plus
  • experience of working in a deadline driven environment with rapid release cycles
  • experience with Agile way of working
  • experience in rollout global solution operating across the markets will be considered as a plus.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to

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