Team Manager - Business Intelligence @Mercer

We are seeking a talented Team Manager - Business Intelligence to join us in Cluj-Napoca, Romania. This is a hybrid role that has a requirement of working at least three days a week in the office.

As the Team Manager for the Career Products Business Intelligence team, you and your team will lead the design, development, and deployment of reporting solutions that enable data-driven decision making across the organization. You will collaborate with global stakeholders to deliver reporting solutions, interpret drivers of results, and provide actionable insights that will drive revenue.

We will count on you to

• Define and execute the BI roadmap, setting priorities to align BI initiatives with strategic business goals and new client solutions.
• Supervise the interpretation of complex data sets and ensure the delivery of accurate and timely information for decision-making. Stay current with new solution development and the full lifecycle of data delivery and interpretation.
• Guide the design, implementation, and maintenance of reporting and its underlying data warehouse. Ensure team-wide fidelity to requirements, timeliness and accuracy.
• Ensure team adherence to technical and business standards, best practices, and peer review to ensure consistency, accuracy, and maintainability across all deliverables and supporting data.
• Stay current with BI innovations, recommending improvements to enhance team ability to deliver insights and answers beyond data presentation.
• Liaise with finance and leadership roles through the Career organization, provide the "why" answers to results of analyses/reports; what is driving results.
• Partner with a range of global market-facing teams to understand local business climate & needs, elicit context for sales & revenue performance, and provide actionable insights that will drive additional revenue within each geography.
• Lead, mentor, and develop the BI team, fostering a collaborative environment to build overall BI capabilities.
• Manage the full lifecycle of BI projects, from requirements gathering and design to development, testing, and implementation.
  
  

What You Need To Have

• Excellent communication both in English and Romanian
• 5+ years of experience leading technical and business support teams
• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Ability to analyze complex data, identify trends, and translate insights into practical business solutions. 5+ years of experience in data analytics, with a focus on providing both the core results necessary to interpret business performance and distilling those results into actionable insights.
• Strong command of data analysis tools (e.g., Power BI, Tableau), SQL, and understanding of data modeling and ETL processes. Experience in report design & creation for decision-making.
• Ability to thrive in fast moving environment. Commitment to continuous improvement in offerings and interpretation
  
  

What Makes You Stand Out

• Demonstrated customer focus in a fast-moving business environment.
• Experience in sales and revenue reporting and analysis, and ability to interpret results and anticipate follow-on analyses. Ability to distill results into insights.
• A deep understanding of data concepts and the ability to communicate complex technical information effectively. Ability to understand complex and multi-faceted rules regarding product-based analyses.
• Excellent leadership skills to motivate a team, and strong verbal and written communication to explain complex technical concepts to non-technical audiences. Proficiency in spoken and written English.
• Demonstrated curiosity and initiative: identifying and proposing new analyses to uncover client and market trends that influence sales and client retention, effectively operating within a fast-paced, multi-stakeholder environment across diverse regions.
• Proven ability to manage projects, including change management, resource allocation, and risk mitigation.
  
  

Why join our team

• We help you be your best through professional development opportunities, interesting work, and supportive leaders;
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
• 30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);
• Performance Bonus scheme;
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance
  
  

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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