Senior Product Operations Manager

Overview

Role Overview

We are seeking a Senior Product Operations Manager to join our dynamic team. This role is pivotal in driving the efficiency and effectiveness of our product management team across the product development lifecycle. You will be among the first hired into a newly forming Product Operations (Product Ops) function as we seek to scale and improve our Product Management craft across more than 400+ Product Managers worldwide.

You will be responsible for managing complex program delivery, providing structure, and ensuring timely execution by a cohort of volunteer PMs. Your expertise will help us maximise internally crowd sourced contributions and increase the effectiveness of our strategic programs.

Your experience with new AI tools and AI first ways of working will help you shape the future of product management at Atlassian and beyond.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Responsibilities

• Product Management Craft Improvement Initiatives: Research, review and make recommendations and own improvement initiatives to maximise their impact and effectiveness. Create and communicate effective content that changes behaviour and leads PMs to take action to increase their impactfulness.
• Program Management: Manage the execution of strategic programs. Implement governance, processes, and structures to ensure quality and timely delivery.
• AI Integration: Leverage AI tools and technologies to enhance product management impact and streamline operations. Evolve the product management craft as it is accelerated and redefined by AI.
• Volunteer Coordination: Identify, engage, and manage a cohort of volunteer PMs to contribute effectively to various initiatives.
• Tool and Process Improvement: Oversee the development and improvement of PM tools, processes, metrics, and practices. Ensure that these enhancements align with the overall strategic goals of the organisation.
• Stakeholder Management: Collaborate with cross-functional teams and stakeholders to align on program objectives and ensure harmonious execution.
  
  
  

Qualifications

Qualifications:

• Proven experience in product operations or program management within a tech company.
• Strong understanding of product management craft.
• High familiarity with PM tools and in particular AI tools and their application in product management.
• Excellent organisational and leadership skills, with the ability to manage multiple projects simultaneously across execution teams as well as stakeholders.
• Strong communication and stakeholder management skills.
• A passion for helping product managers ship the best products of their careers.
  
  
  

Preferred Qualifications

• Ability to work autonomously and drive impactful changes across the organisation.
• Experience in managing volunteer-based contributions and initiatives in large organisations
  
  
  

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh .