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We are seeking skilled and proactive engineers with 3-5 years of experience to join our Global Network Operations Center (GNOC) team. The GNOC is our front-line for addressing physical network issues and operates 24x7x365 to ensure the reliability and efficiency of our physical network infrastructure. The team is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as necessary to maintain and optimize operations.
Our primary objectives are:
Ensure maximum possible service availability and performance
Deliver premier customer service
Provide comprehensive support to our Engineering and other Operational and technical teams
These objectives translate into a broad and dynamic scope of responsibilities for the GNOC team. Engineers will have the capability to centrally manage OCI’s networks and implement automated solutions to address common operational challenges efficiently.
TECHNICAL QUALIFICATIONS:
- knowledge in the following protocols: BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS
- Comprehensive/Broad experience in at least 3 of the following network technologies: Juniper, Cisco, Arista, InfiniBand, firewalls, switches and circuit management
- Ability to diagnose network alerts to assess and prioritize faults and respond or escalate accordingly
- Exposure to commodity Ethernet hardware (Broadcom/Mellanox)
- Experience with High Performance Compute
- Experience with InfiniBand
SOFT SKILLS & OTHER DESIRED EXPERIENCE:
Highly motivated and self-starter
Bachelor’s degree is preferred with at least 3-5 years of network-related experience
Excellent time management and organization skills
Comfortable and able to deal with a wide range of issues in a fast-paced environment
Excellent organizational, verbal, and written communication skills
Experience with Incident Response plans and strategies
Have worked with large enterprise network infrastructure and cloud computing environments, supporting 24/7 and willing to work in rotational shifts in a network operations role
Key Skills
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