Backbase is at a defining moment - scaling globally, becoming AI‑powered end‑to‑end, and building a culture that drives high performance at every level. With 2,400+ people worldwide, we’re moving fast. We’re hiring a CHRO to work directly with our founder, Jouk Pleiter, and alongside the leadership team as a core strategic partner. Your mission: reimagine how we hire, grow, and inspire people, aligning human potential with Backbase’s most ambitious goals. This isn’t traditional HR. It’s about putting people at the heart of performance and building an AI-native, high‑trust, high‑speed organization.

How you help us build winning teams

Backbase is growing fast across markets, customers, and technologies. But real growth takes more than scale. It takes clarity, consistency, and a culture that moves with the business, not behind it. That’s where you come in. You’ll work closely with Jouk, Alina, Adrian, Joost, Roland and Jeroen to build a people strategy that powers our next phase of growth. A strategy where performance is clear, leadership is intentional, and our values show up in how we work, not just what we say. You’ll help us shape a modern, AI-first HR and TA organization by simplifying how we work, removing friction, and focusing human energy where it matters most. This is about building the conditions for people to do the best work of their careers, together, at speed, and with purpose. With your global People team beside you (#65), you’ll connect talent, structure, and culture into one clear, scalable framework. You won’t be adding layers, you’ll be creating clarity, and leading the kind of transformation that makes growth feel meaningful for 2,400 people.

What we offer you in return

You won’t inherit a role, you’ll shape it. This is a rare opportunity to step into a C-level position with the timing, trust, and momentum to build something that lasts. You’ll be part of a team in motion, and your work will directly influence how we scale from here.

• Full ownership of a global People & Culture strategy, with the freedom to rethink, simplify, and raise the bar
• A seat at the table with our founder and executive team
• Room to co-design a workforce that’s AI-fluent, human-first, and built for speed, clarity, and impact
• Leadership that moves fast, welcomes challenge, and stands behind bold decisions
• A culture shaped by action, where values guide how we hire, collaborate, and grow
• Annual salary >180k per year and benefits that reflect your impact

What we're looking for in our new CHRO

You’ve led through complexity and rapid change, scaling what works and course-correcting what doesn’t. For you, growth isn’t about adding numbers; it’s about scaling with purpose and precision. We’re looking for a people leader who’s ready for a seat in the c-suite. In this role, you’ll own the evolution of our global people strategy by leading restructuring, launching a new employer brand, and guiding the transition to an AI-enabled organization. Our brand new EVP and strategy are designed to win, and you’ll make sure they deliver real impact across teams and regions.

• You’ve led people & culture at scale, ideally in tech with international teams
• You’ve driven end-to-end culture activation programs across regions, functions, and leadership layers
• You collaborate with department leaders in building winning teams by hiring top talent and aligning people strategy with business goals
• You’ve built performance and leadership frameworks that work, and look good
• You know how to lead change at speed, without losing people in the process
• You collaborate deeply, move decisively, and tell the truth with care

We don’t believe in generic values. These are the 7 behaviors we live and lead by:

• Put customers first - Everything we do starts with obsessing over customer success, going the extra mile at every touchpoint to make them wildly successful, because their growth drives ours.
• Start with the why - Before acting, we question assumptions and seek clarity on the real problem we’re solving, ensuring purpose guides every decision .
• Collaborate as one - We break down silos, trust each other, and combine strengths across teams, no politics, just one team getting sh*t done together .
• Keep it simple - We eliminate complexity, cut jargon, and build solutions that are easy to understand and use, making simplicity a core design principle .
• Bias for action - We ship early, iterate quickly, and choose action over endless debate, making decisions in days, not weeks, and always raising our own baseline .
• Raise the bar - We set ambitious standards, look for continuous improvement, and hold ourselves, and each other, to ever‑higher levels of performance .
• Tell it like it is - We speak up with radical honesty, give and receive feedback directly and create safe spaces for tough conversations that drive growth.

Ready to build great things?

We’d love to hear how you’ve helped teams grow through clarity, structure, and bold leadership. Tell us your story or just reach out to start the conversation: [email protected].