Lead Strategy. Drive Transformation. Shape the Future of Aviation Catering.

We’re Hiring: Head of Strategic Planning & Business Excellence

Location: Dubai, UAE

Company: Emirates Flight Catering

Industry: Aviation | Culinary Solutions | Hospitality | Large-Scale Infrastructure

At Emirates Flight Catering, we are continuously evolving to redefine culinary and hospitality solutions on a global scale. As part of our vision to be the most admired and innovative culinary solutions provider, we are seeking an exceptional leader to join our Executive Leadership Team as the Head of Strategic Planning & Business Excellence.

This role is a key driver of long-term strategy, operational excellence, enterprise transformation, and innovation across our business. You will be at the heart of shaping our future, working closely with the CEO and senior executives to embed a high-performance, people-centric culture while leading major strategic initiatives—including the development of our new state-of-the-art catering infrastructure at Dubai World Central (DWC).

You will

Lead EKFC’s strategic roadmap by translating enterprise vision into actionable initiatives, programmes, and performance metrics.

Oversee the Project Management Office (PMO) to ensure strategic initiatives are delivered on time, within scope, and achieving measurable impact.

Drive operational efficiency through lean methodologies, digital transformation, and workforce optimisation.

Champion enterprise governance on food quality, food safety, and health & safety—embedding integrity and continuous improvement across the organisation.

Support iconic infrastructure development at DWC, ensuring scalability, efficiency, and regulatory compliance.

Foster a performance-driven culture through evidence-based decision-making, enterprise-wide performance systems, and strong accountability frameworks.

Lead innovation in process design, technology adoption, and service delivery by collaborating with Culinary, Procurement, and Digital teams.

Embed resilience in enterprise risk management and strategic reporting to support sustainable growth.

What We’re Looking For

We are seeking a transformational senior leader who thrives in complex, fast-paced, and highly regulated industries.

Qualifications:

Bachelor’s degree in business administration, Engineering, Strategy, or related field

MBA preferred

Experience:

20+ years of senior leadership experience in transformation, operational strategy, and capital projects

Proven record in large-scale infrastructure buildouts, operational excellence, and ERP/digital transformation

Strong background in aviation, airline catering, hospitality, or large-scale food production

Expertise in global regulatory frameworks, food safety, and HSE standards

Skills & Leadership Attributes:

Strategic and systems thinker with the ability to operationalise complex goals

Proven change leader who builds alignment across diverse teams

Strong leadership presence with C-suite and board-level influence

Deep analytical acumen with comfort in data-driven decision-making

Collaborative, transparent, and grounded in continuous improvement

Why Join EKFC?

Work at the intersection of aviation, gastronomy, and innovation.

Play a pivotal role in shaping the future of airline catering infrastructure at one of the world’s busiest aviation hubs.

Lead in a truly diverse and global environment with over 11,500 employees representing 59+ nationalities.

Be part of a people-first organisation that values performance, culture, and sustainability.

Join a company committed to digital transformation and operational excellence while preserving our culinary heritage.

Interested?

Apply now and be part of our journey.