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Please note that this position is based in Brussels and offered as a permanent contract (CDI). It is not a freelance opportunity. The role requires on-site presence 2 to 3 days per week.
About The Role
Are you passionate about shaping the future of cloud communications? We are seeking a dynamic Product Manager to drive the development, positioning, and success of our cloud communication products—including Toll Free numbers, DIDs, mobile numbers, and SIP Trunking. This is a pivotal role, blending strategic vision with hands-on execution, ensuring our products meet market needs, regulatory requirements, and ambitious business objectives.
Key Responsibilities
- Market Insight & Strategy: Gather and analyse customer, market, and product data to define and refine product strategies, identify new opportunities, and adapt to evolving scenarios.
- Product Positioning: Develop the marketing mix, benchmark against competitors, and validate concepts with key customers to create actionable marketing plans.
- Operational Excellence: Maintain up-to-date contracts and product documentation, organise regular product team meetings, and streamline processes for existing products.
- Pricing & Financials: Own the pricing strategy for your product portfolio, ensuring alignment with both regional and global business goals.
- Cross-functional Collaboration: Lead product review meetings, collect field feedback, and work with other departments to enhance the value proposition and customer satisfaction.
- Project Leadership: Oversee the implementation of new product features, applying best practices in project management to deliver on time and within budget.
- Business Planning: Monitor market trends, forecast demand, assess risks and opportunities, and contribute to annual budgeting and cost optimisation.
- University degree (or equivalent experience)
- 5-8 years’ relevant experience in product management
- 3-5 years relevant experience within cloud communications or a related field
- Fluent English (additional European languages are a plus)
- Strong leadership, communication, and project management skills
- Customer-centric mindset with a drive for results and innovation
- Technical understanding of cloud communication services and products
- Deep knowledge of cloud communications and a strong commitment to delivering results.
- Forward-thinking approach, balancing technological evolution with financial performance
- Full ownership of products, from concept to successful implementation
- Effective integration of customer requirements into the product roadmap
- Support for the sales organisation in achieving commercial targets
Key Skills
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