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Location: Germany (fluent German, C2 or native-level proficiency required)
Type: Full-time
Work setup: Currently remote, moving toward an office-first model as local teams grow.
Contract: Official local employment under German labor law
Seniority: Mid–Senior Level (2–6 years of experience)
About the Company
Our client is redefining enterprise customer support by combining cutting-edge AI with local market expertise. Backed by a record-breaking $34M seed round from top-tier investors, the company is scaling rapidly across Europe. Their AI agents are already deployed by major telecom, banking, and healthcare organizations - transforming customer experience and reducing operational costs.
About the Role
We’re looking for a hands-on AI Engineer (Backend) to help design, build, and deploy AI-driven voice and chat agents for enterprise clients. You’ll work on backend architecture, integrations, and real-time conversational systems that bring LLM technology into production environments.
Responsibilities
- Build and integrate AI voice/chat agents into enterprise platforms.
- Design backend services and APIs for large-scale, high-availability systems.
- Collaborate with customer teams on implementation and rollout.
- Optimize performance metrics (latency, containment, call quality).
- Work closely with AI, product, and infrastructure teams.
Requirements
- 2–6 years of experience as a backend or software engineer.
- Proven experience with API design, integrations, microservices, or SaaS.
- Solid knowledge of Python, Go, Node.js, or Java.
- Experience with AI / LLM / conversational systems is an advantage.
- Familiarity with voice or contact center technologies (ASR, TTS, SIP/WebRTC, Twilio, Genesys, NICE, Avaya) is a strong plus.
- Experience delivering enterprise-grade software solutions.
- Fluent German (C2 or native-level) and strong English communication skills.
- Proactive mindset, focus on quality, and collaborative approach.
Why This Opportunity
- Official employment under German labor law.
- Competitive compensation and equity participation.
- Work alongside engineers from leading global tech companies.
- Early access to advanced AI and cloud technologies.
- Dynamic environment with autonomy and professional growth.
- Remote for now, transitioning to an office-first setup as the German hub expands
Key Skills
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