DevRev

At DevRev, we’re building the future of work with Computer – your AI teammate.

Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.

Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

How?

Easy: it’s the only platform capable of…

Complete data unification

Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.

Powerful search, reasoning, and action

Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.

Extensions for your teams and customers

Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.

This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.

We call this Team Intelligence. It’s why DevRev exists.

Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

Job Description

You will be part of our Engineering team at DevRev, developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes.

Objectives of this role will include:

• Design, develop, implement and maintain integrations, automations and customizations to integrate DevRev with customers’ tech stack and workflows, and ensure successful customer engagements.
• Integrate DevRev with other SaaS and non-SaaS systems through APIs and Webhooks and/ or real-time communication technical architecture.
• Utilize AI in novel ways to solve customer problems, including Generative AI techniques like prompt engineering for foundation large language models (LLMs) to enable great AI agent experience.
• Conduct data analysis, writing SQL queries, and building dashboards to share insights and drive decision-making.
• Be proactive in communicating and keeping constant feedback loops to all key stakeholders including Customers, Engineering, Product, Customer Success & Support, Revenue, Marketing etc.
• Learn new tools and guide customers through critical workflows, e.g. integration with code repositories.

What we are looking for:

• Senior Integration Development Expertise: Requires 3+ years in integration software development, focusing on designing, implementing, and scaling complex, customer-facing solutions using Webhooks and APIs (ETL). This includes hands-on experience with TypeScript/JavaScript, Python, and SQL.
• Robust System Architecture & Security: Proven ability to build resilient and scalable integrations by prioritizing maintainable design patterns and utilizing strategies like rate limiting, retries, and exponential backoff. Must have a solid understanding of secure API integration practices (OAuth, API key/token management, secrets handling).
• Advanced Data Synchronization & Modeling: Expertise in managing large-scale data synchronization (one-way and two-way sync) and proficiently handling data mapping, transformation, and schema alignment across diverse systems, including familiarity with data modeling and graph data structures.
• Operational Excellence & Observability: Skilled in applying event-driven and pub/sub architectures for reactive integrations. This includes implementing clear logging and actionable error surfacing to support observability, writing high-quality tests, and efficiently triaging technical blockers.
• API Standards & Documentation: Proficient in working with OpenAPI specifications and integrating third-party SDKs (e.g., Google, Azure). Must have experience writing concise, well-structured documentation for long-term team understanding and onboarding.
• Education/Experience: Bachelor’s degree in Computer Science or a related field, OR demonstrated equivalent professional experience.
• (Nice to have) Experience with Model Context Programming (MCP) for context-aware integrations.
• (Nice to have) Hands-on experience deploying integrations on serverless and edge compute platforms (e.g., AWS Lambda, Google Cloud Functions).
• (Nice to have) Advanced certifications in AI or relevant technologies/architecture frameworks.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!