Position: SOC Residence Engineer

Duration: 1 yr

Job Location: Dubai

Job Description

Duration - 1 year (extendable based on performance for similar term)

Min Years of exp - minimum 4-5+ years (Relevant)

• Certification if any - SIEM Administration (Qradar, Fortinet, etc), Any cyber security certifications is good to have.
• Serve as the on-site interface for GBM services, ensuring consistent communication between the customer and GBM’s MDR.
• Coordinate incident response activities, ensure timely triage, validation, and escalation of security incidents.
• Support onboarding of new log sources, asset visibility updates, and change requests related to SIEM, SOAR, and MDR workflows.
• Assist in reviewing security alerts, tickets, and incident reports generated by GBM MD
• Participate in periodic service review meetings and provide input on incident trends and threat intelligence relevance.
• Ensure timely communication of critical alerts and incidents to relevant customer stakeholders.
• Document operational procedures, runbooks, and reporting templates based on GBM MDR processes.
• Collaborate with the customer’s IT and security teams to support investigations, remediation steps, and compliance audits.
• Familiarity with FortiSIEM and different EDR solutions.