10 month contract + possible extensions

Hybrid 2-3x per week on-site in Toronto

Pay: $56/hr incorp $50/hr T4

Required Skills & Experience

• 3-4+ years of professional experience in UX/Product Design
• UX Design for public web
• Figma, Jira, Confluence
• End-to-end product design experience (Phase 0 to launch)
• Strong cross-functional collaboration
• Agile methodology experience
• Large enterprise experience

Nice to Have Skills & Experience

• Contentful CMS experience (ideal) or other headless CMS (ex. AEM, Sanity, Drupal)
• Experience positioning banking/large enterprise products (teleco, insurance, bank products)
• Experience with US banking products

Job Description

As a Product Designer at one of the Big 5 Canadian Banks, you will play a pivotal role in shaping the public web user experience of prospective and existing banking customers. Your responsibilities will include:

§ Product Iteration Updates: Continuously improve and update our products based on user feedback and market trends.

§ Team Leadership: Lead and mentor an intermediate designer, managing their workload and ensuring high-quality deliverables.

§ Release Monitoring: Oversee the release process, ensuring that all updates meet our quality standards and align with user needs.

§ Client Feedback Integration: Gather and analyze client feedback to propose new features and updates that enhance the user experience.

§ User Experience Research (UXR): Conduct and oversee user research to inform design decisions and validate product concepts.

§ Workshop Creation: Design and facilitate workshops to foster collaboration and innovation within the team.

§ Research Synthesis: Synthesize research findings to generate actionable insights and inform design strategies.

§ Competitive Analysis: Perform competitive analysis to stay ahead of industry trends and incorporate best practices into our designs.

§ Design Thinking: Apply design thinking methodologies to solve complex problems and create user-centric solutions.

§ Entrepreneurial Mindset: Bring an entrepreneurial mindset to drive innovation and continuously improve our products.

This role requires a proactive, innovative thinker who is passionate about creating exceptional user experiences and driving product success.