Director, Partnership Management
New York IslandersUnited States6 hours ago
Full-timeBusiness Development, Sales
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Description
A storied sports franchise…a world class arena…the best fans…
AND YOU
Original – Authentic – Vibrant – Attainable
Our Game Plan
The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980’s with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports. That legacy inspires us to leave our mark in the sports, entertainment, and cultural landscape.
In 2021, the New York Islanders moved to our new permanent home, UBS Arena. This state-of-the-art venue, which was built for hockey and made for music, is nestled within the historic Belmont Park – a storied landmark of New York. UBS Arena features best in class facilities and amenities, including premium suites, clubs, and lounges that offer boutique hospitality to elevate the guest experience. UBS Arena is part of a larger redevelopment project at Belmont Park, which aims to transform the area into a vibrant entertainment destination with the opening of Belmont Park Village in 2024 and the new Belmont Park Racetrack in 2026.
How To Make The Team
We are now hiring a Director, Partnership Management. If you are experienced in corporate partnership marketing, have a passion for helping brands accomplish their business objectives through the power of sports entertainment and a possess a commitment to building exceptional client relations, we want to learn more about you.
Your focus on customer service will be the key to managing and maintaining numerous corporate relationships. In this role, you will handle day-to-day management of select accounts with varying degrees of complexity. You will be expected to 1) oversee all aspects associated with the implementation, activation, fulfillment, reporting and measurement of assigned partnership accounts, 2) be responsible for the day-to-day management and execution of partnership elements 3) maintain a deep understanding of each partners’ marketing goals and business objectives as they evolve over the life of the partnership. Building strong client relationships through delivery of excellent service is a must, and 4) revenue growth through renewals and upselling is also key to being successful in this position.
This role reports to the Senior Director, Partnership Management and will support partnership relationships for both the team and the arena. You must be able to multi-task in a high-paced environment. Strong organizational skills and disciplined attention to details are a necessity.
Show Us You Can
The Fine Print
The New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A storied sports franchise…a world class arena…the best fans…
AND YOU
Original – Authentic – Vibrant – Attainable
Our Game Plan
The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980’s with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports. That legacy inspires us to leave our mark in the sports, entertainment, and cultural landscape.
In 2021, the New York Islanders moved to our new permanent home, UBS Arena. This state-of-the-art venue, which was built for hockey and made for music, is nestled within the historic Belmont Park – a storied landmark of New York. UBS Arena features best in class facilities and amenities, including premium suites, clubs, and lounges that offer boutique hospitality to elevate the guest experience. UBS Arena is part of a larger redevelopment project at Belmont Park, which aims to transform the area into a vibrant entertainment destination with the opening of Belmont Park Village in 2024 and the new Belmont Park Racetrack in 2026.
How To Make The Team
We are now hiring a Director, Partnership Management. If you are experienced in corporate partnership marketing, have a passion for helping brands accomplish their business objectives through the power of sports entertainment and a possess a commitment to building exceptional client relations, we want to learn more about you.
Your focus on customer service will be the key to managing and maintaining numerous corporate relationships. In this role, you will handle day-to-day management of select accounts with varying degrees of complexity. You will be expected to 1) oversee all aspects associated with the implementation, activation, fulfillment, reporting and measurement of assigned partnership accounts, 2) be responsible for the day-to-day management and execution of partnership elements 3) maintain a deep understanding of each partners’ marketing goals and business objectives as they evolve over the life of the partnership. Building strong client relationships through delivery of excellent service is a must, and 4) revenue growth through renewals and upselling is also key to being successful in this position.
This role reports to the Senior Director, Partnership Management and will support partnership relationships for both the team and the arena. You must be able to multi-task in a high-paced environment. Strong organizational skills and disciplined attention to details are a necessity.
Show Us You Can
- Manage a portfolio of sponsorship accounts leading the planning and fulfillment of sponsors’ contractual elements, including but, not limited to traditional media assets, in-market promotions, in-arena activation, hospitality, experiential, and community programs
- Contribute to overall department revenue goals through current sponsor partnership renewals and upsell opportunities
- Responsible for the development and management of partnership management team members as direct reports
- Develop and deliver effective and measurable sponsorship platforms for sponsors by managing expectations, communicating timelines, and ensuring flawless contractual asset fulfillment
- Use variety of methods and resources to creatively engage with, and enhance partner relationships, using industry knowledge and brand awareness to overcome challenges, create business opportunities, and exceed company objectives
- Collaborate with Senior Director to develop a template and plan per sponsor to demonstrate ROI and ROO of marketing partnership initiatives and oversee development of mid-year and year-end partnership recaps and case studies.
- Collaborate with internal (arena operations, legal, finance, etc.) and external (Signage Vendors, Concessionaire, etc.) stakeholders on partnership initiatives and needs
- Manage internal and external partner expectations on processes, timelines, approvals, and deadlines
- Serve as on-site, point-of-contact for all assigned partner activations taking place within UBS Arena and around the perimeter of the venue in conjunction with arena events
- Regularly conduct market research to keep current with partner news, best practices, industry trends and activation concepts
- Work with the business development team on key category and platform ideation for prospects
- Maintain accurate reporting processes, CRM database (Salesforce/KORE), procedures and partner database management
- Provide high level, weekly status report outlining partner-related and department administrative action items to Senior Director
- Support in-suite and onsite hospitality initiatives during UBS Arena events
- Bachelor’s degree in Marketing, Business Administration or related field preferred
- 7+ years of experience in sports and entertainment marketing, partnership marketing and/or account management
- Previous experience in the sports and entertainment industry a plus
- Accustomed to working in a fast-paced environment with the ability to multi-task and collaborate
- A lifelong passion for winning supported by an exceptional track record of results
- Ability to establish and maintain strong working relationships with corporate clients and co-workers
- Creative Problem Solver with the ability to quickly understand brands/partners’ business models and how to grow their business
- Highly driven self-starter, with ability to work independently without supervision, exercise discretion and independent judgment and make sound decisions in a fast-paced environment
- An excellent communicator and accomplished presenter
- Excellent budgeting, forecasting and reporting skills (highly numerate)
- An entrepreneurial mentality, with a willingness to roll up your sleeves and make things happen
- Focused, diligent and hard-working; ambitious and driven.
- Possess exceptional attention to detail
- Strong interpersonal skills
- Trustworthy, loyal and ethical
- Willingness to work the hours required to fulfill the commitments of the role
- Proficient in Microsoft Word, Microsoft Excel, PowerPoint, Salesforce and KORE. Adobe Photoshop is a plus.
- Excellent written and verbal skills. Proven ability to correctly use punctuation and grammar. Exceptional listening skills
- Possess high degree of integrity, discretion and professionalism
- Consistent, punctual and regular attendance
- This position requires the ability to sit or stand for periods of time and occasionally lift or move light to medium weight objects as needed for setup and organization
- The New York Islanders Partnerships team has offices in Floral Park, NY and Midtown Manhattan, NY. You will be in the office 4-5 days per week
- Attend home games at UBS Arena and other events (events can fall on evenings, weekends, and/or holidays)
- Flexibility: Switch gears on a moment’s notice and adapt to shifting priorities
- Motivation: Leverage your personal skills to drive results and influence success
- Autonomy: Manage your time, work independently, and prioritize tasks
- Collaboration: Liaise with cross-functional internal teams and establish positive relationships
- Creativity: Think outside the box, bringing innovative ideas to the table
- Accountability: Take ownership of your work
- Conflict Resolution: Show off your problem solving and decision-making skills
- Expanding your experience with an iconic NHL® franchise in our quest for a 5th Stanley Cup
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Professional development opportunities
The Fine Print
The New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Key Skills
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