Hiring!! Digital Product Manager

Location: Burwood

Work arrangement: Hybrid

Offering: $135K + super

Permanent full-time role

Our client has one of the longest histories of being a trusted voice in the Australian medical industry and is a small, closed knit team. They are passionate about ongoing healthcare professional development for doctors and GPs across Australia providing high-quality podcasts, webcasts, learning modules, and video content.

Role summary

As the company continue to enhance their digital ecosystem, they’re looking for an experienced Digital Product Manager to lead the evolution of their website, app, and bespoke platforms, ensuring an exceptional digital experience for their audience and partners. Essentially focus on overlooking ongoing operations and developing new products/capabilities of the digital suite.

This is a crucial role for an individual who thrives on wearing multiple hats, bridging the gap between business strategy, user needs, and technology delivery. A large part of this role involves taking complete ownership of the digital portfolio, requiring a strategic mindset and hands-on operational excellence.

What Will You Be Doing?

1. Product strategy and vision

• Define, articulate, and execute the product strategy and roadmap, ensuring alignment with overall business objectives and user needs
• Shape the long-term vision of the website and digital platforms, ensuring a deep understanding of the product and its value proposition
• Drive product improvements based on data, market analysis, and a strong understanding of the business landscape

2. Digital platform management

• Take responsibility for the development and enhancement of core digital properties, including the primary website and the mobile application
• Oversee the CPD platform, ensuring seamless functionality that allows healthcare professionals to earn CPD
• Facilitate an effective Agile process alongside company’s external agency

3. Technology and operations

• Serve as the owner of the technical stack, managing the underlying architecture and ensuring scalability and performance
• Oversee system stability and actively participate in bug fixing and quality assurance, particularly on the frontend side of applications
• Build integrations between our core platforms and third-party systems

4. Vendor, data, and user experience

• Manage the day-to-day relationship with outsourcing partners and external vendors, holding them accountable for quality and delivery milestones
• Demonstrate a strong understanding of CRM systems (eg ActiveCampaign or similar marketing automation platforms), data management, and how data informs the product roadmap

What you’ll bring?

• 5+ years’ experience in digital product management, digital experience, or web/app project delivery
• Proven experience in a digital experience manager, digital product management, product owner, or similar role
• Ability to manage the technical stack (or at least the operational oversight of it) without requiring hands-on coding ability
• Solid practical experience with web development concepts, including WordPress and understanding plugins – no coding is required, but proficiency in managing these technologies is essential (prior use of Elementor is desirable)
• Excellent communication skills, particularly in working with external development teams
• A creative, strategic, and detail-oriented mindset
• An interest in healthcare, education, or digital publishing (preferred but not essential)

Why join the company:

• Work with a collaborative, innovative, and supportive team
• Lead meaningful digital projects that shape the future of healthcare education
• Enjoy hybrid working arrangements and opportunities for professional growth

Ready to make a difference?

Apply now on the link below and lead the next phase of our digital journey.

Alternatively, for a confidential discussion, you may share your updated resume in word format with Ranjana at [email protected].