City Wonders
Product Manager - Rest of Italy - Tours
City WondersItaly19 hours ago
Full-timeRemote FriendlyProduct Management, Marketing
Your new adventure begins!

City Wonders is a leading tour operator which differentiates itself through innovation, unique products, quality, and unparalleled customer experiences in major European and Americas destinations.

We are seeking a passionate and experienced Tour Destination Manager to oversee tour products in assigned destinations within Italy.

The successful candidate will be self-motivated, persuasive, highly organized, analytical, a relationship builder, a good negotiator, and a creative problem solver.

What will you be responsible for every day in City Wonders?

Main Activities:

Research and identify opportunities, including new products, tweaking existing products, and growth areas

Build and maintain strong relationships with venues and vendors

Negotiate deals with venues and vendors for optimal terms and economic conditions

Onboard/update venues, vendors, and products within your territory

Collaborate with team members and key stakeholders within the company

Analyze product performance based on customer satisfaction, volume, profitability, and other metrics that are important to the company

Work with the Purchasing Team to forecast and secure admission inventory for tour products in your territory

Monitor product competitiveness in the marketplace

Achieve or exceed revenue targets for products in your territory

Keep a pulse on leisure travel trends that impact your territory and recommend necessary actions

Key Skills and Experience:

At least 5 years prior experience in travel destination management or tour product development with a focus on tours and activities.

Passion to manage great travel products in your territory, including recommendations, initial calls, negotiating, contracting, onboarding, and performance

Exceptional listening, relationship building, communication (both spoken and written), and presentation skills

Strong analytical and negotiating skills

Proven track record for delivering results

Self-motivated and the ability to work both remotely and as part of a team

Well organized with good time management skills

Positive "can do" attitude with a passion for travel and tourism

Fluency in English and Italian is required

Bachelor's Degree

Ability to travel within Italy

Working hours & travel

This role is based in Florence or Milan. As part of the role, you will have flexible approach to working hours if the needs of the company are met.

Your standard working hours are 40 hours per week. 2 days a week in the office might be required.

Occasional travel within Italy will be required.