FinOps Business Analyst

Job Summary

Our FinOps team helps customers accelerate their cloud journey by collaborating across departments to optimize cloud costs and maximize business value. We’re looking for a FinOps Business Analyst to join our team and play a key role in delivering cloud cost optimization services.

In this role, you’ll work closely with internal stakeholders and customers to ensure they achieve maximum efficiency and financial visibility in their cloud environments. You’ll be part of a dynamic team focused on driving cost efficiency, implementing best practices, and providing actionable insights that enhance our clients’ cloud strategies.

Summary of Key Responsibilities

• Consult customers on cost-optimization best practices for their cloud usage;
• Present and give demos of our Reseller Programs and tools;
• Comprehensive support of the company’s customers;
• Work on customer requirements;
• Work with DevOps teams to resolve complex customer issues;
• Keep the sales team up to date on customer status for renewal/expansion opportunities;
• Create customized cost reports;

Summary of Experience

• At least 3+ years in a customer-facing position;
• Bachelor's Degree (Computer Science/Business Administration);
• Knowledge of AWS services would be appreciated (or other cloud platforms such as Azure or GCP);
• Strong analytical skills;
• Proficiency in Excel ;
• Excellent communication skills;
• Strong presentation capabilities;
• Good time-management skills with a problem-solving attitude;
• Ability to turn complex concepts into actionable recommendations;
• A genuine passion for understanding customer needs;