Job Title: MuleSoft Integration Architect

Location: United Arab Emirates (Onsite/Hybrid)

Department: IT / Enterprise Architecture

Reports To: Head of Digital Transformation

Position Overview

The MuleSoft Integration Architect will be responsible for designing and governing the

overall integration architecture that connects Salesforce CRM, SAP DMS, and various other

business-critical applications within the organization’s digital ecosystem. This role will ensure

seamless data flow, real-time integration, performance, scalability, and compliance with

enterprise architecture standards.

The ideal candidate will have deep expertise in MuleSoft Anypoint Platform, API-led

connectivity, Salesforce integration, and SAP integration patterns, along with a solid

understanding of the automotive distribution domain.

Key Responsibilities

1. Architecture Design & Governance

• Define the end-to-end integration architecture leveraging MuleSoft Anypoint

Platform for Salesforce, SAP, and other business systems.

• Establish and enforce API-led connectivity principles (System, Process, and

Experience APIs).

• Design secure, scalable, and reusable integration frameworks and standards.

• Own and maintain the Integration Reference Architecture and related

documentation.

• Lead the design review and architecture governance for all integration projects.

2. Solution Delivery

• Collaborate with business and technical stakeholders to understand integration

needs and translate them into MuleSoft-based solutions.

• Provide technical leadership to development teams during design, build, testing, and

deployment phases.

• Design integration patterns for real-time, batch, and event-driven data exchange

between Salesforce, SAP, and other systems.

• Optimize APIs for performance, scalability, and reusability across multiple business

units.

• Ensure integrations comply with UAE data privacy and security regulations.

3. Platform & Ecosystem Management

• Manage the MuleSoft Anypoint Platform setup including API Manager, Runtime

Manager, and Exchange.

• Define CI/CD processes for automated deployments using tools such as Jenkins, Git,

Anypoint CLI, and Maven.

• Monitor API performance, SLAs, and error handling through Anypoint Monitoring

and logging frameworks (e.g., Splunk, ELK).

• Define disaster recovery, version control, and environment management strategies.

4. Collaboration & Stakeholder Management

• Partner with Salesforce, SAP, and other application teams to ensure integration

alignment.

• Collaborate with business analysts and data architects for data mapping and

transformation requirements.

• Present architectural decisions and roadmaps to C-level and business stakeholders.

• Work with external vendors and system integrators to ensure delivery quality.

Required Skills & Experience

Technical Skills

• 8–12 years of total IT experience with at least 6 years in integration architecture and

MuleSoft ecosystem.

• Strong hands-on experience with:

o Mule 4 / MuleSoft Anypoint Platform (API Manager, Runtime Manager,

DataWeave, Anypoint Studio)

o Salesforce Integration Patterns (REST, Bulk, Streaming APIs)

o SAP Integration (IDocs, BAPIs, RFCs, OData, or SAP PI/PO)

o API security (OAuth 2.0, JWT, Mutual TLS) and governance.

o CI/CD, DevOps, and cloud deployment (Azure/AWS).

• Familiarity with event-driven architectures, message queues (e.g., Kafka,

RabbitMQ), and microservices.

• Strong understanding of data transformation and mapping (DataWeave, JSON, XML,

CSV).

Domain Experience

• Prior experience in the automotive distribution or retail sector preferred.

• Knowledge of dealer management systems (DMS) and customer experience

processes.

Certifications (Preferred)

• MuleSoft Certified Integration Architect – Level 1 or 2

• Salesforce Integration Architect Certification

• SAP Integration or related certification

• TOGAF / Enterprise Architecture certification

Soft Skills

• Excellent analytical and problem-solving skills.

• Strong communication and stakeholder management abilities.

• Ability to lead and mentor integration and API development teams.

• Demonstrated strategic thinking and solution ownership.

Education

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or related

field.