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Emagine is currently looking for a Miles Consultant to join a long-term assignment with one of our international clients in the automotive finance sector. This is a strategic opportunity to contribute to the optimization of Contract Management Systems (CMS) within a leading multinational organization, supporting mobility solutions across multiple European markets from our IT hub in Porto.
The selected professional will collaborate closely with cross-functional teams, stakeholders, and external vendors to deliver high-quality system configurations, ensure application stability, and implement functional improvements aligned with business objectives.
Your main responsibilities:
- Translate business requirements into functional specifications for CMS.
- Configure and customize CMS applications to optimize processes and workflows.
- Perform SQL-based configuration tasks and data manipulation to support system operations.
- Monitor application performance and proactively address availability or stability issues.
- Investigate and resolve incidents, service requests, and defects in a timely manner.
- Facilitate knowledge transfer and deliver training sessions to end-users.
- Participate in requirement-gathering workshops and stakeholder alignment meetings.
- Coordinate release activities, including planning, scheduling, and documentation.
- Support testing cycles, ensuring accuracy of defect tracking and validation.
- Maintain comprehensive documentation for configurations, processes, and releases.
You bring:
- Bachelor’s or Master’s degree in Software Engineering, Business Informatics, Computer Science, or a related field.
- 1–3 years of professional experience in Contract Management Systems or similar IT functions.
- Working knowledge of CMS platforms and related IT ecosystems.
- Proficiency in SQL and database operations.
- Familiarity with collaboration and tracking tools such as Jira, Confluence, and MS Office 365.
- Understanding of software development lifecycles and functional analysis principles.
- Ability to work effectively in Agile methodologies such as SAFe, Scrum, or Kanban.
- Strong problem-solving skills with attention to detail and analytical thinking.
- Excellent interpersonal and communication skills for cross-team collaboration.
- Fluency in English.
- Knowledge of German is an advantage.
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