Miles Consultant

Emagine is currently looking for a Miles Consultant to join a long-term assignment with one of our international clients in the automotive finance sector. This is a strategic opportunity to contribute to the optimization of Contract Management Systems (CMS) within a leading multinational organization, supporting mobility solutions across multiple European markets from our IT hub in Porto.

The selected professional will collaborate closely with cross-functional teams, stakeholders, and external vendors to deliver high-quality system configurations, ensure application stability, and implement functional improvements aligned with business objectives.

Your main responsibilities:

• Translate business requirements into functional specifications for CMS.
• Configure and customize CMS applications to optimize processes and workflows.
• Perform SQL-based configuration tasks and data manipulation to support system operations.
• Monitor application performance and proactively address availability or stability issues.
• Investigate and resolve incidents, service requests, and defects in a timely manner.
• Facilitate knowledge transfer and deliver training sessions to end-users.
• Participate in requirement-gathering workshops and stakeholder alignment meetings.
• Coordinate release activities, including planning, scheduling, and documentation.
• Support testing cycles, ensuring accuracy of defect tracking and validation.
• Maintain comprehensive documentation for configurations, processes, and releases.

You bring:

• Bachelor’s or Master’s degree in Software Engineering, Business Informatics, Computer Science, or a related field.
• 1–3 years of professional experience in Contract Management Systems or similar IT functions.
• Working knowledge of CMS platforms and related IT ecosystems.
• Proficiency in SQL and database operations.
• Familiarity with collaboration and tracking tools such as Jira, Confluence, and MS Office 365.
• Understanding of software development lifecycles and functional analysis principles.
• Ability to work effectively in Agile methodologies such as SAFe, Scrum, or Kanban.
• Strong problem-solving skills with attention to detail and analytical thinking.
• Excellent interpersonal and communication skills for cross-team collaboration.
• Fluency in English.
• Knowledge of German is an advantage.