Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT: We believe that our people are key to our success through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth.

• DECSKILL BOOST: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.

• DECSKILL CONNECT: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term values.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for a Data Support Analyst.

Responsibilities:

• Our client manages a large portfolio of Data Analytics applications, running in a Cloud mesh framework. Snowflake is one of the pillars, with 75+ SAP system connected, covering several business areas.
• We currently have more than 1000+ Snowflake projects that require maintenance as well as development of new business necessities, therefore we are looking for consulting support to achieve this goal.
• Provide technical first & second-level end-user support for core data and analytics platforms and related business applications.
• Test and accompany implementation of changes in technical processes and the related with Data Analytics applications for several Data Domains (Procurement, Logistics, Quality, Operations, Finance, Sales, etc).
• Single point of contact for end-user requests related to the processes supported.
• Self-reliant coordination of the implementation of processes on new applications in scope.
• Manage and coordinate external partners and communicate with various business stakeholders for the successful completion of projects and solutions changes.
• Preparation and publication of end-user training documentation as well as conducting training activities.
• Creating content for official communication channels and social media.
• SharePoint pages: Design & Continuous Improvement on pages.
• Creation of domain concept: From project to domain communication.
• Monthly Newsletters & Viva Engage: To keep the community informed and connected.

Requirements:

• Work experience in end-user support in an international environment required.
• At ease with standard Microsoft Office© solutions.
• Business Value and Customer focused, as well as goal-oriented professional with innovative thinking and attention to detail and a team player.
• Experience or basic knowledge on SQL and/or MS Fabric & PowerBI will be valued.
• Consultants to be assigned to the service by the provider should have advanced communication and presentation skills, both written and verbal, especially in a customer facing role.
• Fluency in english.

If you’re interested in this job please send your CV to [email protected], with the reference “CC/DSA.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.