Receptionist

About Wio

Wio Bank is a leading one-of-a-kind financial platform that is revolutionizing the banking industry in the MENA region. Our platform is here to reboot personal and business banking in the digital age. Our personalised features and seamlessly integrated services are built around your needs, helping you spend, save, and plan for your future.

Key Responsibilities:

• Visitor Management: Greet and direct visitors, clients, and guests to appropriate departments or personnel in a professional manner.
• Communication Handling: Answer and route incoming calls, take messages, and manage general inquiries via phone, email, or in person.
• Administrative Support: Assist in scheduling meetings, managing calendars, and coordinating conference room bookings.
• Mail and Courier Coordination: Receive, sort, and distribute incoming mail and packages; handle outgoing mail and courier services.
• Office Supplies Management: Maintain inventory of office supplies and coordinate with vendors for replenishment.
• Facility Coordination: Ensure the cleanliness and organization of the reception area; liaise with facilities management for maintenance needs.
• Security Protocols: Monitor visitor access and ensure adherence to security protocols.
• Documentation: Assist in filing, data entry, and maintaining records as required.
  
  

Qualifications:

• Education: A bachelor’s degree in business administration, communications, or a related field is preferred.
• Experience: 1–2 years of experience in a receptionist or front desk role, ideally in the banking or corporate sector.
• Skills:
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Fluency in Arabic is preferred, alongside proficiency in English.
• Personal Attributes: Excellent communication skills, professional demeanor, attention to detail, and the ability to handle confidential information with discretion.