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Role Description:
Booking.com for Business is a travel product designed for the needs of small and medium size enterprises. It lets companies book and manage business trips — stays, flights, and car rental — in one place. We provide additional business oriented functionality on top of core Booking.com benefit offering - loyalty programmes, 24/7 customer support, etc.
The Booking.com for Business foundations team is responsible for extending Booking.com capabilities for the business context (i.e. identity management, payments, loyalty programmes) and developing bespoke solutions that are relevant for that space (i.e. incentivisation, invoice collection). Located within an “incubator” at Booking, the successful candidate will be responsible for building the culture and team, shaping the way that we work together and with our partners.
Key specifics of our team are:
- Large amount of R&D due to the wide scope that our team is covering.
- Large amount of integrations with a diverse array of services and components within and outside of Booking.com;
- Focus on rapid experimentation and general agility in order to find and benefit from available opportunities;
Key Job Responsibilities and Duties:
- User focused individual who keeps the customer at the heart of everything we do, while having strong business awareness.
- Data driven. Base your decisions on facts rather than opinions.
- A go-getter who isn’t afraid to get their hands dirty and dives into a project to achieve success by problem solving.
- Eager to learn and aware that valuable information can come from both positive and negative results through experimentation.
- Passionate about product development and constantly looking for ways to improve it.
- Open minded team player with excellent communication skills.
- Agile and innovative with the tenacity to thrive in a constantly changing environment.
- Self-motivated and results driven with a take charge attitude to manage the development cycle of a product.
- Friendly, knowledgeable, and motivational to others. Open to diversity in all shapes and sizes.
- 3+ years experience working with web based companies.
- Previous involvement with high traffic (50,000+ visitors per day), preferably OTA or E-commerce sites.
- Experience with web analytics software such as Google analytics.
- Knowledge and experience in conversion optimisation, digital marketing, UX design and/or consumer psychology and research is a plus.
- Fluent oral and written English
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
- Let’s go places together: How we Hire
- This role does not come with relocation assistance.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
Key Skills
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