Peoplebank
User Experience Designer
PeoplebankAustralia3 days ago
ContractRemote FriendlyInformation Technology
About the Company
Peoplebank are a leading information technology talent consultancy that focuses on providing specialised IT consultants to Tier-1 clients in diverse industries like Banking/Financial Services, Retail, Telecommunications, and Government. Our consultants are engaged in a variety of cutting-edge projects throughout Australia.

About the Role
Our Federal Government Client is seeking a User Experience Designer.
This is a 12-month contract role with 2 *12-month extension, located at our client’s ACT in a hybrid set-up.

Job details
The role of UI/UX Designer to support the Digital Uplift Program (DUP) based on identified Work Packages.
  
Key duties and responsibilities
 
The successful candidate will:
  • Collaborate with stakeholders, including delivery managers, system analysts, and organisational change managers, to design user-centered interfaces for government systems and platforms.
  • Conduct user research, interviews, and usability testing to gather insights and incorporate user feedback into design iterations.
  • Create wireframes, prototypes, and high-fidelity designs that align with government policy requirements and accessibility standards (e.g. WCAG 2.1).
  • Develop user journeys, personas, and experience maps to understand and improve user interactions with government services.
  • Ensure all UI/UX designs align with government design standards, such as the Australian Government’s Digital Service Standard or similar frameworks in other jurisdictions.
  • Work with developers to ensure seamless implementation of designs and maintain design integrity throughout the development process.
  • Advocate for user-centered design principles while balancing business and policy requirements in government projects.
  • Provide guidance on accessibility best practices and ensure compliance with legal standards for inclusivity.
  • Contribute to the continuous improvement of design processes and tools within the team.
 
The Skills Framework for the Information Age (SFIA) has been used to inform the requirements. In summary, Client seeks a candidate with the following relevant skillsets:
 
Category: Development and implementation
Subcategory: User Experience
Skills: User Experience Design (HCEV) & User Experience Analysis (UNAN)
Level: 4/5
 
Technical skills
(1) Minimum of 3-5 years of relevant experience. (2) Relevant Bachelor’s degree and relevant (up-to date) certifications in UI/UX design (e.g. UX Design Professional, Certified Professional in Web. Accessibility (CPWA) are highly desirable. (3) Coding skills. (4) An understanding of Australian Government frameworks.
 
Criteria
The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.
 
Essential criteria
1.Proven UI/UX Design Expertise.
2.Accessibility knowledge.
3.Collaboration and communication.
4.Technical proficiency with design tools such as e.g. Figma, Adobe XD, Axure RP and other recognised industry standard tools.
5.Government policy and standards knowledge.
6.Current active NV1 security clearance.
 
Desirable criteria
1.Service Design expertise.
2.Experience with large-scale government projects.
3.Data-driven design.
4.Experience with legacy systems.
 
Due to security clearance requirements for this role, candidates must be Australian citizens and  must have NV1  security clearance.
 
Apply now for immediate consideration or contact Archna Singh  on [email protected] quoting Job Reference: #268915.
 
Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.


Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.

Key Skills

Ranked by relevance