Job Overview

The Sales Executive is responsible for selling to customers by recommending products and service, explaining the benefits of merchandise, answering questions, and demonstrating how products work.

Key Duties and Responsibilities

• Process customer payments and supply customers with receipts of purchases.
• Greet customers with friendly demeanour, showing no discrimination.
• Perform inventory once a month during the overnight shift.
• Maintain cleanliness of retail space during hours of operation.
• Accept customer returns within return policy guideline.
• Ensure high levels of customer satisfaction by providing superior sales service.
• Assess customers’ needs and provide information and assistance on product services and features.
• Drive sales with product knowledge and market-driven enthusiasm.
• Maintain presentable and in-stock condition, including stock levels, of assigned sections.
• Actively seek out consumers shopping and help.
• Discuss products offered and available alternatives.
• Cross-sell merchandise and services.
• Ensure proper customer service by teaming with co-workers.
• Establish trust relationships with customers.
• Attend and participate in sales meetings.
• Assist with physical inventory counts.
• Monitor loss prevention activities.
• Report weekly sales and visit updates and provide daily feedback.
• Uphold company values throughout business practices and utilise sound judgment in decision making.
• Any other additional duties as may be required by management based on needs of the business

Position Requirements

• A minimum of 1-3 years working experience in a similar role.
• Proven experience in applicable sales area as well as experience in delivering excellent customer service.