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Management solutions. The ideal candidate will serve as a liaison between clients, business teams, and technical teams to ensure smooth delivery, configuration, and adoption of our digital solutions.
Key Responsibilities
- Manage end-to-end SaaS implementation projects, from requirement gathering to deployment and post-go-live support.
- Act as a primary point of contact for clients, ensuring clear communication, expectation management, and timely delivery.
- Analyze client business processes and translate them into functional and technical requirements.
- Coordinate with technical, QA, and product teams to ensure smooth configuration, customization, and integration of the solution.
- Conduct product demonstrations, user acceptance testing (UAT), and training sessions for client stakeholders.
- Track project progress, manage risks, and prepare project documentation (SOWs, timelines, reports, etc.).
- Collaborate with cross-functional teams to enhance solution performance, usability, and client satisfaction.
- Ensure all implementations comply with data privacy, security, and compliance standards.
- Education: Bachelor’s degree in information technology, Computer Science, or a related field.
- Experience: 2–5 years in SaaS solution implementation or techno-functional project management, preferably in HCM or Visa/Immigration management systems.
- Strong understanding of HR, onboarding, payroll, workforce management, and visa process workflows is an advantage.
- Hands-on experience managing IT system implementations, integrations (e.g., REST APIs), and data migration.
- Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
- Excellent written and verbal communication skills; fluency in English required (Arabic is a plus).
- Proven experience in client communication, stakeholder management, and delivering projects within scope and timeline.
- Familiarity with Azure Cloud or similar cloud platforms is preferred.
- PMP or Agile certification is a plus but not mandatory.
- Opportunity to work on cutting-edge SaaS products in the HCM and Visa Management domain.
- Collaborative and innovative work culture in a fast-growing technology company.
- Exposure to enterprise clients and large-scale digital transformation projects in the UAE and GCC region.
Immediate joiners are preferred.
Contact us at +91 9791033506
botim calls at +91 9791033506
WhatsApp us at +91 9791033506
Skills: management,data,saas,communication,teams,projects,cloud,skills,digital,project
Key Skills
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