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Role: Salesforce AI Developer - Agent force Implementation
Location: Brussel, Belgium
Contract duration: 6 Months
Languages: French/Dutch + English
Work mode: Hybrid
Objectives of the mission:
· Implement AI use cases in the Salesforce environment.
· Guarantee the performance and maintainability of developments.
· Collaborate with the AI Expert and the Functional Analyst to ensure consistency in the POC.
General tasks and skills
· Develop and configure Agent force features.
· Integrate AI prompts, actions, and flows into Salesforce Service Cloud.
· Create and optimize automations through Flow and Apex.
· Participate in unit testing and sandbox integration.
· Write technical documentation and provide post-delivery support.
Mission-specific technical expertise
· Excellent command of Salesforce Apex, LWC, Flow Builder.
· Knowledge of Salesforce AI tools: Prompt Builder, Copilot Builder, Einstein GPT.
· Experience with Data Cloud and REST/SOAP API.
· Good understanding of multi-system integration and CRM data models.
Skills
1. Salesforce AI Associate
2. Salesforce Platform Developer
3. Salesforce Service Cloud Consultant
Key Skills
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