DXC Technology
End User Compute (EUC) and End User Device Subject Matter Expert (SME)
DXC TechnologyUnited Kingdom3 days ago
Full-timeRemote FriendlyOther
Job Description

About DXC

DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s extensive partner alliance and independent status allows us to build strong vendor relationships.

This role will be full time onsite in either Newcastle or Erskine.

The role requires DV.

  • You must have resided in the UK for the past 5-10years to meet current security clearance requirements*

Are you a single British passport holder (i.e., no dual nationality or any type of overseas card held directly or via parents)

The Roles Primary Responsibilities

  • Serve as the primary SME for all End User Compute and Device initiatives, including Windows/Mac laptops, desktops, virtual desktops (VDI), mobile devices, and collaboration tools
  • Design and maintain modern device management solutions (e.g., Microsoft Intune, SCCM)
  • Lead the technical lifecycle for EUC services—evaluation, planning, deployment, testing, support, and retirement
  • Develop and maintain policies and standards for device security, patching, compliance, and usage
  • Collaborate with cross-functional teams including Security, Network, Service Desk, and Procurement to ensure cohesive EUC strategies
  • Evaluate new technologies and make recommendations to enhance user experience, security, and cost-efficiency
  • Lead or support EUC-related projects, including OS migrations, hardware refreshes, and application rollouts
  • Monitor and report on EUC service performance, incidents, and user satisfaction metrics
  • Ensure compliance with organizational policies, regulatory requirements, and industry best practices

Desirable Skills

  • Proven experience (5+ years) in an End User Compute or Device Management role, preferably in a large or complex IT environment
  • Deep technical knowledge of EUC infrastructure including:
    • Windows 10/11, macOS, Android, iOS
    • Microsoft Endpoint Manager (Intune/SCCM), JAMF, Group Policy
    • Active Directory, Azure AD, and Conditional Access
    • VDI technologies (Citrix, VMware Horizon, or Microsoft AVD)
    • Strong understanding of endpoint security, encryption, antivirus, and compliance solutions
    • Familiarity with collaboration tools like Microsoft 365, Teams, and SharePoint
    • Excellent communication and documentation skills
    • Strong analytical, troubleshooting, and problem-solving capabilities

    About You

    • UK national
    • Happy to go through Security Clearance or already security cleared to SC and willing to go up to DV level clearance if not already
    • Confident in delivering high level technical representation of issues; including conference calls and handling of technical resolution
    • Experience collaborating with 3rd party vendors and customers
    • Passionate about technology
    • Natural problem solver
    • Ability to work with an Agile Team, being able to be self-driven and looking for continuous improvements

    Opportunity Type

    Permanent Vacancy

    Salary Description

    Dependent on skills and experience

    Location:

    Virtual First (Remote)

    Countries

    United Kingdom

    Application Website

    https://jobs.dxc.technology/

    Start Date Details

    Immediate

    Other Benefits

    • Generous Family Friendly Flexible benefits package
    • Health and Dental Insurance
    • Company pension with employer contributions of up to 6%
    • Ability to buy and sell annual leave
    • Cycle to work scheme
    • Affiliated discount scheme

    At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

    Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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