Trustly
People Coordinator
TrustlySweden8 hours ago
Full-timeOther

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.


Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.


Trustly is a global team of innovators, collaborators, and doers.  If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.


ABOUT THE TEAM

Our People team blends a multitude of skills within organisational development, strategic empowerment of our leaders, People operations, internal communication & culture, employee branding, people enablement/engagement initiatives and total rewards. The team’s vision is to unite and empower passionate people and to bring inspiration and energy into everyday work life, while our mission is to form a resilient and agile organization. 


ABOUT THE ROLE

As a People Coordinator at Trustly, you will be a key support to the People Partners and the wider business, ensuring the smooth execution of HR administration and operations across our global employee base, with a primary focus on the EU region. You'll play an essential role in maintaining our HR systems, answering and delegating HR tickets, supporting key HR processes, and ensuring compliance. This role is crucial for delivering a positive and efficient employee experience. We are looking for someone who is detail-oriented, eager to learn, proactive, and thrives in a fast-paced, international environment.


The position can be based in our Stockholm OR Lisbon office.


What you'll do
  • Administration & Operations: Manage day-to-day administrative tasks, including answering incoming HR tickets, maintaining and updating employee records in our HR systems, and ensuring data accuracy
  • HR System Support: Act as a super-user for our core HR system, assisting with data entry, reporting, and process execution
  • Employee Relations Support: Serve as a first point of contact for routine employee questions on HR policies and procedures, escalating complex issues to the appropriate People Partner
  • Compliance Support (EU Focus): Assist in ensuring employee policies and local processes comply with relevant EU labor law and regulations, and support general compliance efforts
  • Process Support: Assist People Partners in the coordination and administration of key HR cycles, such as performance reviews, development initiatives, and annual policy updates
  • Culture & Engagement: Support People Partners in administrative tasks related to employee well-being and engagement initiatives
  • Union Relations: Provide administrative support related to union matters, ensuring documentation is accurate and timelines are met


Who you are
  • A highly organized and detail-oriented individual with 1-3 years of experience in an HR/People Operations support or administrative role, preferably within a fast-paced, international organization or you’re looking for your first HR job after finishing your degree within this field
  • A solution-oriented individual with a proactive, can-do attitude, eager to learn and support a wide range of HR activities
  • Strong administrative and organizational skills, capable of managing multiple tasks and deadlines while maintaining a high level of accuracy
  • A skilled communicator with the ability to build effective working relationships across different teams and cultures
  • Experience or strong interest in HR systems and data management
  • Adaptable and resilient, comfortable working in a dynamic environment where priorities can change
  • A good understanding of, or a keen interest in, labor law and compliance, particularly within the EU



Our Fantastic Benefits (varies by location)

🌴 20 to 30 days of holiday to support a healthy work-life balance

🥳 Monthly team outing allowance to enjoy social events with your colleagues

👶 Parental leave top-up additional support for new parents

🥐 Daily breakfast and on-site perks to make your workday smoother

💚 Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best

PLUS additional benefits designed to enhance your work-life experience!


Shape Your Role and Make an Impact

Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.

If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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