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To ensure that all Cheque Clearing & Financial Postings are processed, organized & monitored efficiently and accurately in a controlled manner. Ensuring all team members are engaged in the ECC system enhancements & UATs and participate actively for the development of respective team’s technical capabilities.
Key Accountabilities
Internal
- Working on a day to day basis with people within the team and liaising with other Ops teams and working closely with IT.
- Liaising with other banks.
- Ensure the Inward & Outward clearing cheques are processed within the QCB cut-off.
- Ensure the details of scanned outward clearing cheque (PDC/BD) are complete and accurate.
- Verify the correctness of Onus cheques, new PDC booking, safekeeping charges and PDC cancellation.
- Reconcile the outward clearing cheque balance from PS-ECC against the outward suspense account in Equation on daily basis.
- Verify the safekeeping reports against the physical cheque on due date and authorize.
- Authorize WPS & Non WPS Payrolls.
- Authorize transaction vouchers received from various Internal Departments and other Ad-hoc requests.
- Periodic review of staff productivity and proposing process improvements to manage high volumes/ business growth with minimal impact on approved headcounts.
- Focus on internal service delivery – primary internal customers are credit department, Risk management and all the Branches. Periodic/occasional contact with external customers as part of executing job responsibilities.
- Perform an assigned task as and when required by the Line Manager.
- Liaising with frontend business team to improve customer experience.
- Achieving a high level of processing accuracy.
- Availability of staff at all times to meet the Unit's SLA.
- Ensuring the approved TAT management and exceptional request handling on top priority and delivery as per business requirements.
- Preparing daily, weekly, fortnightly, monthly, quarterly, half-yearly and yearly MIS for the respective activities
- Back up support for the Clearing & Posting other Team Leaders.
- Engage with respective team members on the department KPI targets and help them to contribute within the scope of work.
- Support the team members to enhance their capabilities with respective training plans and provide continuous feedback on their performance.
- Gap analysis review and closure of ops risk items identified internally or identified by audit team to avoid recurrence of errors.
- Ensure that all open observations/ recommendations from internal audit report are closed within the agreed timeframes in order to improve the functional operations.
- Lead business-initiated projects (Operations functions) in collaboration with the team members that are scheduled for implementation and ensure UAT completion within the scheduled time (covering E2E positive/negative test cases).
- Working with IT and internal stakeholders for the implementation of system / regulatory mandates on-time.
- Provide knowledge of on-going projects to the subordinates and involve them in all UAT activities to enhance their technical skills and system knowledge.
- Organize/ supervise and distribute the day-to-day activities with full transparency to ensure that all the work is carried out efficiently in line with the operating procedures and policy.
- Provide on-the-job trainings and continuous feedback to subordinates to support their overall development.
Required Qualifications
Bachelor’s Degree in commerce or banking
Required Experience
Minimum Exp;
- Minimum 5 years in cheque processing
- At least 3 years of experience as a processor within Operations
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