VAM Systems
Business Analyst – Cards & Payments
VAM SystemsQatar10 hours ago
Full-timeResearch, Analyst +1
Job Description

We are currently looking Business Analyst – Cards & Payments for our Qatar operations with the following terms & conditions.

Key Skills & Competencies:

  • Strong understanding of Cards lifecycle (debit/credit/prepaid), Merchant Acquiring, and 3D Secure flows.
  • Hands-on expertise with Base24, Prime 4, MPGS, payment gateway APIs, and settlement engines.
  • Knowledge of SQL, PL/SQL for data validation, analysis, and reconciliation reports.
  • Experience working in Agile/Scrum frameworks with tools like JIRA and Confluence.
  • Excellent documentation and stakeholder management skills.
  • Familiarity with ISO 8583 message formats and card scheme mandates.
  • Understanding of dispute resolution systems (Visa Resolve Online, Mastercard DDRS).

Key Responsibilities:

  • Lead the end-to-end analysis and documentation of business requirements for card issuance, merchant acquiring, POS/e-commerce transactions and settlement flows.
  • Act as the SME for payment platforms including Base24, Prime, MPGS, CYBS and other card switches/payment gateways.
  • Manage reconciliation and settlement processes, dispute lifecycle, and chargeback handling across Visa, Mastercard, and NAPS.
  • Collaborate with internal IT, vendors, and stakeholders to design scalable solutions aligned with business strategy.
  • Translate complex business problems into structured user stories, BRDs, FSDs, and process flowcharts.
  • Ensure regulatory and compliance alignment with QCB, PCI-DSS, and global card scheme mandates.
  • Prepare and execute SIT plans, test scenarios, and coordinate with UAT and go-live readiness.
  • Provide analytical insights to improve transaction approval rates, reduce fraud, and enhance customer experience.

Qualifications:

Bachelor’s degree in Engineering.

Joining time frame: 2 weeks (maximum 1 month)

Key Skills

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