The Sales Administrator provides administrative and operational support to the Sales Department to ensure the smooth execution of sales activities. This role coordinates between sales, finance, logistics, and customers to ensure efficient order processing, accurate documentation, and timely communication.

Key Responsibilities:

• Assist the sales team in preparing quotations, proposals, and contracts.
• Maintain and update customer databases sales records.
• Coordinate with finance and logistics departments for order processing, invoicing, and delivery.
• Generate regular sales reports, performance dashboards, and forecasts for management review.
• Maintain accurate records of client interactions, agreements, and correspondence.
• Serve as a point of contact between the sales team and clients for administrative follow-up.
• Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments.
• Support in scheduling meetings, client visits, and events.
• Assist in preparing presentations and marketing materials when required.
• Get quotations from the suppliers .
• Submitting response to tenders/ RFP / RFI.

Qualifications:

• Minimum of 2–3 years of experience in sales administration or coordination.
• Strong understanding of sales processes .
• Excellent communication and organizational skills.