Expert - Business Analyst (Al/ML)

Job Posting Location: Muscat, Oman

Position Objectives:

• Identify and evaluate AI and emerging technology use cases across various business domains (IoT, Blockchain, and RPA)
• Translate organizational goals into measurable AI opportunities with clear KPIs.
• Prioritize use cases based on strategic value, feasibility, and ROI potential.
• Conduct business analysis to uncover pain points and areas for digital optimization.
• Support pilot design, R&D validation, and adoption planning for selected AI initiatives.
• Define impact frameworks to guide decision-making and resource allocation.
• Facilitate alignment between stakeholders, technical teams, and leadership.
• Ensure that use case recommendations support enterprise innovation and transformation goals.

Job Description & Responsibilities:

• Conduct detailed business analysis to identify AI, automation, and digital transformation opportunities.
• Gather, validate, and document business requirements through interviews, workshops, and stakeholder assessments.
• Translate business challenges into well-defined AI/ML use cases with clear KPIs and success criteria.
• Evaluate feasibility, impact, and ROI for proposed AI, IoT, RPA, and Blockchain initiatives.
• Map and document AS-IS / TO-BE processes to highlight optimization and automation opportunities.
• Support the selection and prioritization of pilot use cases using structured evaluation frameworks.
• Coordinate with architects, data scientists, and technical teams to refine solution scope and assumptions.
• Prepare executive-level presentations, dashboards, and strategic reports for decision-making.
• Track pilot progress and participate in post-implementation assessments to measure value delivery.
• Ensure alignment between business needs, technology capabilities, and organizational strategy.
• Facilitate stakeholder communication and manage expectations across departments.
• Contribute to capacity-building efforts through training materials, documentation, and knowledge transfer.
• Monitor industry trends to identify emerging technologies relevant to business improvement.
• Support governance activities related to AI, innovation strategy, and digital transformation.

Qualification & Experience:

• Bachelor’s or Master’s degree in Business Administration, Information Systems, Engineering, or a related field.
• 7+ years of experience as a Business Analyst, Technology Consultant, or in a similar role.
• Proven experience working on AI, digital transformation, innovation strategy, or emerging technology projects.
• Strong exposure to both technical and non-technical aspects of AI implementation.
• Experience in requirements gathering, process mapping (AS-IS/TO-BE), and stakeholder engagement.
• Demonstrated ability to translate business problems into AI/ML use cases with measurable KPIs.
• Hands-on experience preparing ROI, feasibility, and impact assessments for digital initiatives.
• Familiarity with RPA, IoT, Blockchain, and other emerging technologies.
• Experience collaborating with data teams, architects, and cross-functional stakeholders.
• Ability to prepare executive-level reports, dashboards, and presentations.
• Excellent command of English is mandatory, while knowledge of Arabic is considered an advantage.