The Company

KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics

Your role at KIKO MILANO

We are looking for a Global Network Senior Specialist to join KIKO MILANO’s Global IT Team, within the Operations & Security area, reporting to the Head of Technology Operations & Security.

Such talent will be responsible for overseeing and coordinating all networking activities across the company’s retail and office locations, both in Italy and internationally.

The role ensures operational excellence of the corporate network infrastructure, covering WAN, LAN, WLAN, and Internet connectivity, through effective supplier management, project coordination, and continuous improvement initiatives.

In particular, you will:

• Lead and supervise network service providers, ensuring service quality and compliance with SLAs for incident resolution, change requests, and network operations.
• Coordinate the implementation and activation of network components (Internet connectivity, Cisco equipment, subnets, VPNs, Wi-Fi, etc.) for new store openings, relocations, refits and office setups.
• Partner with the Procurement team to manage supplier contracts, including tenders, renewals, and cost optimization initiatives for network and connectivity services.
• Oversee network performance and monitoring activities in collaboration with vendors, identifying areas for improvement, capacity planning, and modernization opportunities.
• Work closely with the Workplace team to align network provisioning with store and office lifecycle processes, ensuring efficient and timely delivery of infrastructure.
• Maintain accurate and up-to-date network documentation, standards, and procedures, ensuring operational consistency and compliance across all locations.

What you will need to succeed

• Bachelor’s degree in Computer Engineering, Telecommunications, or a related field (or equivalent experience).
• 3–5 years of experience in Network Coordination, Network Engineering, or IT Infrastructure roles within complex or multinational environments.
• Strong knowledge of networking technologies and protocols (LAN, WAN, WLAN, VPN, routing, switching).
• Hands-on experience with Cisco Meraki environments and network monitoring tools.
• Proven ability to coordinate external vendors and manage multi-country infrastructure projects.
• Familiarity with IT procurement processes and contract lifecycle management.
• Previous experience in the retail industry or distributed multi-site organizations is highly desirable.
• Cisco certifications (CCNA, CCNP) or equivalent is nice to have
• Knowledge of SD-WAN or cloud-based networking solutions.
• Fluent in English (written and spoken).

We would love if you had

• Excellent organizational, interpersonal, and communication skills.
• Strong analytical mindset combined with business acumen and an ability to communicate complex findings clearly.
• Strong sense of ownership, curiosity, and drive to build innovative, data-led customer strategies.

KIKO si impegna ad ampliare i propri sforzi per garantire le Pari Opportunità e dedica una particolare attenzione all’integrazione delle persone con disabilità all’interno dell’azienda. Tutte le posizioni aperte in KIKO sono rivolte anche ai candidati appartenenti alle Categorie Protette l.68/99. I dati verranno trattati esclusivamente ai fini di Ricerca del Personale. Leggi l'informativa privacy riportata al link https://static.kikocosmetics.com/public/HR/PrivacyCandidati.pdf