Support Engineer – Network & Security (Ref:We5OZ)

An exciting opportunity to join our client's team at an European family-owned IT company delivering end-to-end digital solutions, services & consultancy, as a Support Engineer – Network & Security.

Main objectives

Ensure the stability, performance, and security of customer network infrastructures through expert technical support, proactive maintenance, and continuous operational excellence.

Responsibilities

• As a Support Engineer, you’ll play a vital role in maintaining the stability, performance, and security of our customers’ network infrastructures.
• Deliver second-line operational support for diverse network and security environments.
• Perform advanced technical analyses, configurations, and implementations across multi-vendor technologies.
• Take and analyze packet captures (PCAPs) to identify root causes — or be eager to learn this essential troubleshooting skill.
• Perform planned changes outside of standard business hours when required.
• Maintain accurate and up-to-date documentation, procedures, and technical guidelines.
• Availability & Rotation
• After your onboarding period participate in a 24/7 on-call rotation (approximately 6 weeks per year) and from time to time participate in planned activities outside standard business hours, such as upgrades, migrations, or other scheduled maintenance tasks.
• Additionally, take part in a rotational availability schedule until 19:00, ensuring customers receive high-quality support during extended service hours.
• Work within flexible hours between 7:00 and 18:00 to support customer operations effectively.

Requirements

• 2 to 3 years of hands-on experience in a Networking or Security role.
• After your onboarding period, you’re able to work independently, taking initiative and applying a proactive, solution-oriented mindset.A Bachelor’s degree in IT or equivalent through practical experience.
• Solid understanding of TCP/IP networking fundamentals — this is required.
• CCNA and NSE4 (or equivalent) certifications are a must. Additional certifications such as CCNP, NSE5, F5 are a plus.
• Knowledge and/or interest in Switching, Routing, Firewalling, VPN, Load Balancing, and Wireless.
• Familiarity with Fortinet, Palo Alto, F5, Cisco, Meraki, and Aruba technologies.
• Fluent English (Dutch/French is a plus).
• Eagerness to learn, grow, and challenge yourself in a fast-evolving technical environment.

What our client is offering

• A competitive remuneration
• Private medical insurance
• Meal tickets
• Learning & development budget for certifications and trainings
• Plenty of room for innovation in a high-growth environment with the latest technologies and products
• Opportunity to work with top clients on impactful projects
• Continuous learning and improvement activities
• Access to highly skilled experts in leadership, technical, and personal development
• Flat hierarchies and a long-term, stable job with attractive development opportunities
• Dynamic, international working environment
• A flexible working environment

What is RSight®

RSight® is a next-generation recruitment solution, committed to the values of fairness, transparency, and human-centric hiring. RSight® aims to redefine recruitment—putting people and potential at the heart of every opportunity.

Application Instructions

Please submit your resume (mandatory) and a cover letter (nice to have) outlining your qualifications and interest in the position. Only candidates selected for interviews will be contacted.