About the Company

For over 20 years, MultiBank Group has operated as one of the world’s leading regulated financial groups. With global licenses, a strong technology backbone, and billions in monthly trading volume, the Group is now undergoing a large-scale modernization of its trading infrastructure, platforms, and cloud environments.

We are expanding our engineering teams to support this next phase of growth — building fast, resilient, scalable systems used by traders worldwide.

Position Overview

The Senior SRE Engineer ensures the reliability, scalability, and performance of mission-critical infrastructure and services. This role drives improvements across automation, observability, incident response, and cloud optimization — shaping the standards that keep our global trading environment stable and high-performing.

Key Responsibilities

1. System Reliability & Performance

• Maintain and enhance the reliability, uptime, and performance of production systems.
• Monitor overall system health and proactively identify bottlenecks.
• Conduct RCAs and contribute to post-incident reviews to prevent recurrence.

2. Incident Response & Operations

• Participate in on-call rotations and respond to incidents swiftly.
• Support triage, mitigation, documentation, and recovery procedures.
• Develop runbooks and automation scripts to streamline operations.

3. Automation & Infrastructure Optimization

• Implement and maintain IaC using Terraform, Ansible, or CloudFormation.
• Enhance CI/CD pipelines for seamless, reliable deployments.
• Automate recurring operational tasks to increase efficiency.
• Optimize cloud resource utilization for performance and cost.

4. Monitoring & Observability

• Build and maintain monitoring, alerting, and observability systems (Prometheus, Grafana, ELK, Datadog, etc.).
• Ensure alerting is meaningful and actionable.
• Embed observability into service design and deployment with engineering teams.

5. Cross-Functional Collaboration

• Work closely with engineering, QA, and DevOps teams to integrate reliability into the development lifecycle.
• Support stakeholders with reliable deployments and delivery processes.
• Maintain documentation, playbooks, and process improvements.

6. Continuous Improvement & Innovation

• Identify gaps in systems, processes, and automation frameworks.
• Evaluate and implement emerging technologies to enhance reliability and scale.
• Participate in post-mortems and long-term reliability initiatives.

7. Security & Compliance

• Apply security best practices across configurations, monitoring, and access control.
• Work with security teams to meet compliance and hardening requirements.
• Assist in vulnerability management and deploy timely patches.

8. Reporting & Metrics

• Track and report system reliability trends and incident insights.
• Use metrics-driven analysis to improve reliability and operational excellence.

Education & Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience.
• Preferred (not mandatory):
• AWS Certified Cloud Engineer
• AWS Machine Learning Ops Engineer