Jr. Digital Product Manager (intern.)

About MLC Presentation Design Consulting

MLC Presentation Design Consulting is a leading firm specializing in crafting compelling presentations for businesses worldwide. Our unique approach merges design expertise with strategic storytelling, helping companies deliver impactful messages and achieve their communication goals. We partner with clients to create presentations that look great and effectively engage and persuade audiences.

Job Description

We're seeking a dedicated Jr. Digital Product Manager to manage and grow the MLC PowerPoint Add-in business. Based in the heart Milan, Italy, this role will focus on the continuous development, optimization, and growth of our flagship PowerPoint Add-in. You will work closely with our DevOps, design, and training teams to ensure that the MLC PowerPoint Add-in remains at the forefront of presentation tools worldwide, providing exceptional value to our clients and driving product adoption. As of today, the MLC PowerPoint Add-in earned significant recognitions from Gartner as the best PowerPoint Add-in for usability in 2024 and 2025.

Key Responsibilities

·        Product Development: Led the ideation and development of new features for the MLC PowerPoint Add-in, coordinating closely with the MLC DevOps team.

·        UX & UI Design: Collaborate with the MLC design team to refine and improve the user interface and experience of the MLC PowerPoint Add-in, ensuring it is intuitive and user-friendly.

·        Market and Competitor Analysis: Conduct research to understand market trends and competitor offerings, identifying opportunities to enhance the add-in’s value proposition.

·        Customer Service: Support B2B and B2C clients in resolving issues related to the MLC PowerPoint Add-in, working alongside the DevOps and design teams to ensure seamless user experience.

·        Data Analytics: Analyze customer data and usage patterns to drive a data-driven product strategy and improve the add-in’s functionality and user engagement.

·        Sales Enablement: Follow up on leads and inbound requests and maximize trial conversion rates by optimizing communication, messaging, and onboarding processes.

·        Facilitate Product Adoption: Organize training sessions with clients, ensuring they fully understand and effectively utilize the MLC PowerPoint Add-in.

·        New Client Onboarding: Lead tailored demo sessions and provide customized onboarding to new clients, ensuring they maximize the add-in's potential for their needs.

·        Monitor Customer Health: Regularly assess customer engagement with the add-in to detect potential churn and implement retention strategies proactively.

Requirements

·        Education: University degree, preferably in business, management engineering, or a related field.

·        Quantitative solid mindset with a focus on data-driven decision-making.

·        Proven project management skills.

·        Exceptional communication and presentation abilities, particularly in a virtual setting, with a knack for building and nurturing customer relationships.

·        Self-starter with a proactive, entrepreneurial attitude.

·        General understanding of the MLC PowerPoint Add-in.

·        Proficiency in Microsoft Office, main LLMs, with expertise in PowerPoint and Excel.

·        Fluent in English and Italian; additional language skills are a plus.

What We Offer

·        Career Growth: Opportunities to learn, grow, and advance your career in a leading presentation design consulting firm.

·        Innovative Environment: Be part of an innovative team that drives the development of cutting-edge digital products.

·        Collaborative Team: Work with a diverse, dynamic team that values creativity and collaboration.

·        Flexible Work Setting: A supportive environment that encourages work-life balance.

How to Apply

• If you are passionate about digital product management and are excited to focus exclusively on the development and success of the MLC PowerPoint Add-in, we would love to hear from you!