Who is BTO Research? 🌍

BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges.

Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation.

This journey has led us to a team of over 300 professionals across four countries, with numerous projects and the most cutting-edge knowledge in Project Management, Digital Transformation, Change Management, Cybersecurity and Digital Marketing.

We believe in the value of excellence and promote an environment where people can grow together, thanks to the contamination between different skills.

Your role 💼

As a Project Manager in Digital Banking, you drive the evolution of online and mobile banking platforms by managing initiatives end-to-end, ensuring alignment between business needs, user experience, and IT delivery. You coordinate stakeholders, structure requirements, and support the modernization of digital customer journeys.

• Lead digital banking projects from scoping to delivery, ensuring quality, timelines, and stakeholder alignment.
• Analyze and challenge existing digital and banking processes to improve customer experience, efficiency, and automation.
• Gather and structure business requirements; translate them into functional specifications, user stories, and process flows.
• Coordinate closely with IT, UX/UI, and operations to ensure coherence between business objectives and technical implementation.
• Support testing phases (SIT/UAT), feature validation, and production go-live.
• Ensure compliance with regulatory expectations and apply data-driven insights to enhance digital services.
• Contribute to continuous improvement initiatives and the simplification of front-to-back customer journeys.

Requirements 💡

• 8+ years of experience in digital banking, business analysis, or project management.
• Strong understanding of digital channels, customer journeys, and banking process optimization.
• Ability to translate business needs into structured deliverables within Agile environments.
• Practical experience with tools such as JIRA, Confluence, Azure DevOps, BPMN, or UML.
• Excellent analytical, communication, and coordination skills.
• Fluency in French; English, Luxembourgish, or German is an asset.

📍 Where: Luxembourg, on-site presence required

🌱 What We Offer

✨ A dynamic, young, and fast-growing environment

🔄 Flexible thinking and working approaches

🎓 Hands-on experience in a stimulating, project-based context

👩 🏫 Opportunities to learn from industry professionals

📚 On-the-job training (and more)

🚀 The chance to work on real projects with tangible impact

The chance to work on real projects with tangible impact

🌍 Inclusion & Equal Opportunity

We believe in people, diversity, and meritocracy. Our recruitment processes are open to everyone—regardless of gender, ethnicity, orientation, or ability. For us, talent is a matter of energy, not labels.

🔗 Discover more about us #BTO

Explore our world at 🌐 www.relatech.com