VITAL (Ministry of Finance)
Executive, Pension Services
VITAL (Ministry of Finance)Singapore1 day ago
ContractHuman Resources
What The Role Is

We are seeking a highly motivated Executive to join our Pension Services team. As a key member of our organisation, you will be responsible for managing and administering Pension Services for our service partners.

What You Will Be Working On

  • Verify and update appropriate information needed to process cases relating to the sub-processes with agencies, from personnel systems and officers’ Personal Files.
  • Prepare and issue letters/emails correspondences and related documents for communicating with agencies and their employees on matters relating to the sub-processes.
  • Draft submissions for clearance with supervisors.
  • Process the cases of employees who are due for retirement on age limit, early/optional as well as death gratuity promptly.
  • Compute death gratuity, retirement and other compensation benefits accurately and arrange for payment.
  • Conduct independent troubleshooting/reviews of work processes and systems.
  • Conduct retirement briefing to employees and respond timely to enquiries pertaining to retirement processes within the stipulated service standards
  • Monitoring of cases to ensure that cases are completed promptly
  • Undertake administrative work such as document filing/retrieval and photocopying where necessary
  • Conduct independent reviews of work processes and systems and recommend possible improvements to achieve greater efficiency and effectiveness
  • Any other ad-hoc projects or tasks assigned by supervisors


What We Are Looking For

We are looking for individuals who are passionate to join us in transforming the delivery of Corporate Services for the Public Service. To be successful in the role, you should possess the following attributes and competencies:

  • 1 to 2 years of HR or Pension processing experience is preferred; Candidates without relevant experience but possess good attitude and willingness to learn are welcome to apply
  • Preferred Course of Studies in Business Administration or Human Resource
  • Strong judgement and analytical skills
  • Good attention to details
  • Ability to work under pressure and deliver within stipulated timelines
  • Effective oral and written communication with good presentation skills
  • Ability to work both independently and as part of a team
  • Strong stakeholder management and customer service skills
  • Logical and Critical thinking abilities
  • Strong numerical aptitude
  • IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g., Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous.
  • Knowledge of HR/Payroll Software (Excelity Payroll, Workday, SAP) will be advantageous.


Note: Kindly submit your application through Careers@Gov only and provide your resume/CV in pdf format without any bookmarks.

We regret to inform that only shortlisted candidates will be notified.

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