Service Engineer / Service Project Manager

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Career opportunities in Europe

Hitachi Energy is a global technology leader that is committed to solving some of the biggest global challenges of our time by advancing a sustainable energy future for all. We are able to deliver on this great promise because we have great people who everyday work and innovate collaboratively across the globe.

As an employer, we operate in 90 countries with 45,000 people committed to ensuring they thrive and are empowered to deliver their best work as part of our Diversity 360 vision.

Embrace Diversity and Innovation!

Hitachi Energy's Grid & Power Quality Solutions and Service global product group is a world-leading provider of grid connections and power quality solutions that enable our customers to build a more sustainable, flexible and secure energy system. We leverage our long-standing technology leadership, vast integration expertise, huge installed base and global footprint to provide our customers with life-cycle value solutions at the lowest risk. Our customers are in the utility, renewables, industry, transportation, data centers and infrastructure sectors.

Our business in Europe has more than 1,000 skilled professionals focused on critical areas of expertise and is present in 16 countries.

At Grid & Power Quality Solutions and Service business in Europe (HBUEU), diversity drives our culture of innovation and collaboration. Our leading technology and strong market position enable us to achieve growth targets in the energy transition across current and growing market segments such as hydrogen, data centers and e-mobility.

Join Our Team!

We are looking for a Service Engineer / Service Project Manager to join our Service Team in Northern Finland. You will partly work from your home office, but a big part of your work will be performed at customer sites. There will be travelling involved in Finland and Sweden.

In this role you will manage service contracts and handle communication between customers and the service team. You will be the one who agrees on the needed service work with the customer and the maintenance team. This is a versatile role that allows you to lead service works at site as well as execute practical service works yourself. Customer communication, reporting and invoicing are part of the work. The role includes also some small-scale sales and preparation of offers relating to service contracts.

Your Responsibilities

• Sales and maintenance services related to power distribution in Northern Finland
• Providing high-end specialist services
• Establishing long term customer relationships by understanding customers' needs and demonstrating in-depth technical service solutions knowledge.
• Being single point of contact for the customers
• Building trust and maintaining sustainable relationships with customers by handling and coordinating warranty jobs, ensuring continuous communication and connecting them with our sales team
  
  

Your background

• B.Sc. in electrical engineering and relevant experience with power systems or other suitable education and vast experience with power systems
• Electrical qualification 1 or meeting requirements in order to be granted a certificate of qualification
• Service oriented person with solution-oriented approach
• Self-driven and persistent attitude towards challenges. You work actively and professionally both independently and as a part of a team.
• Basic IT skills as well as the ability to learn modern engineering applications
• High integrity and a strong “safety first” mindset
• Experience from power system service / maintenance
• Understanding of power quality, relay protection and communication is an advantage.
• Understanding of the basics of substation design is seen as an advantage.
• Knowledge of commercial contracts is an advantage
• Excellent written and spoken skills in Finnish. Basic skills in English.
• Quality-focused, customer-oriented team player who is willing to commit to long-term objectives and development
• Driver’s license
  
  

Ready for a new exciting challenge? Apply for the position by December 31, 2024. We will initiate interviews as candidates apply and position will be filled as soon as a suitable candidate is found.

For more information about this role, please contact Ari-Pekka Laakkonen, Service Unit Manager, at +358 50 332 6748.

Apply now

Location Vaasa, Ostrobothnia, Finland;

Kokkola, Central Ostrobothnia, Finland;

Remote - Central Ostrobothnia, Finland;

Remote - Northern Savonia, Finland;

Remote - Ostrobothnia, Finland Job type Full time Experience Experienced Job function Project | Program Management Contract Regular Publication date 2024-11-28 Reference number R0060928