Job Title: Trust and Safety Specialist

Location: Dublin, IRL

Job Type: Full-time contract, Until 08/31/2026

Summary:

• We're looking for an experienced Text Enforcement Specialist, focusing on Trust & Safety, to help ensure worldwide have a safe experience on Client. This includes leading text-enforcement focused content safety initiatives to identify potentially harmful situations, detect policy-violating content, and starting new processes to represent global needs. In this role, you will collaborate closely with several teams, including trust & safety product and operations, policy, brand safety, localization, content & creators, engineering, and data science.

Responsibilities:

• Work closely with cross-functional partners to identify and resolve safety-related issues in our products and to promote Pinner well-being and safety with the expansion of product features to global markets.

• Effectively plan and lead content safety projects from the initial ideation phase through final execution.

• Act as a global escalation point of contact and respond to emergency content safety-related cases.

• Coordinate with the Enforcement Operations team to localize sensitive terms.

• Collaborate on the optimization of internal tools to increase efficiency and minimize violative content on platform.

• Track progress on projects led by the trust & safety and policy teams.

• Gather insights from the day-to-day operations of the trust & safety team to contribute to the development of new and the improvement of existing initiatives.

• Ensure the team is up-to-date on all policy, process and product changes.

• Track metrics and dashboards that help measure and improve content safety globally.

• Disclaimer: You may need to review sensitive and potentially disturbing content including but not limited to vulgar language, hate speech, violence, and other graphic content.

Skills:

• 3-5+ years of experience managing projects related to trust & safety product changes / operations.

• 3+ years of experience in project management, program management or product management.

• Ability to quickly identify problems, analyze them, and leverage data to provide recommendations and solutions.

• Experience working closely with engineers, product teams, operation teams, policy teams and global partners across different time zones and cultures.

• Ability to operate effectively and autonomously in time critical ambiguous situations with minimum guidance.

• Strong influencing and interpersonal skills with the ability to develop strong working relationships and to build credibility and trust with stakeholders.

• Excellent written and verbal communication skills, including the ability to work with technical and non-technical individuals.

• Experience reading, understanding and implementing content policies.

• Experience working in/with localization teams is a plus.

• Bilingual/multilingual skills are a plus.

• Active Client user with a strong interest in our product.

• Passionate about high quality and safety!