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BlackStone eIT

System Analyst

BlackStone eIT
United Arab Emirates · Full-time · Mid-Senior
  • Job Purpose

The System Analyst is responsible for analyzing business requirements, designing end-to-end system solutions, and ensuring the successful implementation, enhancement, and optimization of enterprise applications. The role acts as a key liaison between business units, technical teams, and external vendors to translate organizational needs into efficient, scalable, and reliable systems aligned with strategic goals.

Key Responsibilities

  • Requirements Analysis & Solution Design
  • Engage with business stakeholders to gather, validate, and prioritize business and technical requirements
  • Conduct feasibility studies, gap analysis, and impact assessments for new initiatives or system enhancements
  • Translate requirements into detailed functional specifications, use cases, user stories, and process flows
  • Develop conceptual and logical system designs ensuring alignment with enterprise architecture standards
  • System Development Support
  • Collaborate with developers and solution architects to ensure accurate implementation of requirements
  • Review and validate technical designs, integrations, and data models
  • Participate in solution prototyping to validate functionality and user experience
  • Ensure system scalability, performance, and security considerations are embedded in all designs
  • Testing & Quality Assurance
  • Develop test plans, test cases, and acceptance criteria
  • Conduct user acceptance testing (UAT), functional testing, and regression testing
  • Identify, document, and track defects; coordinate fixes with development teams
  • Validate final deliverables prior to production deployment
  • Project Coordination & Stakeholder Management
  • Serve as the primary interface between business owners and technical teams
  • Support project planning, timelines, and resource coordination
  • Provide status updates, risk assessments, and issue resolution recommendations
  • Ensure clear communication, documentation, and alignment across all project stakeholders
  • System Operations & Continuous Improvement
  • Analyze system performance, user feedback, and operational issues to propose enhancements
  • Support system configuration, releases, and upgrades
  • Develop and maintain system documentation, SOPs, and user guides
  • Conduct training and knowledge transfer sessions to end-users and internal staff
  • Vendor & Integration Management
  • Work with third-party vendors, ensuring compliance with contract terms, SLAs, and technical requirements
  • Review vendor deliverables including design documents, integration plans, and test results
  • Facilitate integration between internal systems, external entities, and smart services platforms (APIs, data exchange, etc.)

Requirements

Qualifications & Experience

Education

  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field
  • Master's degree is an advantage

Experience

  • 4-7 years of experience in system analysis, business analysis, or application development
  • Experience working in government digital services or enterprise-level systems is preferred
  • Hands-on experience with SDLC methodologies (Agile, Waterfall, Hybrid)
  • Experience in integration projects, microservices, APIs, and data-intensive applications
  • Technical Skills
  • Strong proficiency in requirements engineering, process modeling (BPMN), and use case development
  • Solid understanding of databases (SQL/NoSQL), data modeling, and ETL processes
  • Familiarity with cloud platforms (Azure, AWS), API management, and web services (REST/SOAP)
  • Knowledge of UI/UX principles and prototyping tools (Figma, Adobe XD) is an advantage
  • Experience with testing tools and documentation platforms (JIRA, Confluence, Azure DevOps)
  • Behavioral & Soft Skills
  • Excellent analytical thinking and problem-solving skills
  • Strong communication and stakeholder management skills
  • High attention to detail and strong documentation skills
  • Ability to work collaboratively in cross-functional teams
  • Adaptability to fast-paced environments and shifting priorities
  • Proactive mindset and commitment to continuous improvement

Key Skills

Ranked by relevance

prototyping microservices confluence embedded adobe xd figma cloud jira aws etl
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Country Guide

United Arab Emirates

Tax-friendly regional tech hub

Posted
Nov 19, 2025
Type
Full-time
Level
Mid-Senior
Location
Ajman
Company
BlackStone eIT

Industries

IT Services IT Consulting

Categories

Information Technology

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