Human Resources Coordinator

Who are we?

LMG is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Proudly family-owned and led, LMG supports businesses operating under their own brand, or the Loan Market brand, and partners with over 70 banks and lenders. The business has grown rapidly, with LMG brokers in both countries helping over 330,000 customers settle over $126 billion worth of loans in FY24.

We’re not a conventional company with a lot of rules and hierarchy, and we don’t intend to become one. We live our values in everything we do: Compassion for our customers, doing what we say, being curious and thinking openly, going further together, and staying hungry but humble. We’re a large company with a start-up attitude. Our success is driven by hiring outstanding people and accepting nothing less than being the best at what we do.

We are proud to be named Australian Financial Review BOSS Best Place to Work - Banking, Superannuation and Financial Services & in 2025!

About the role -

Join the People and Culture team at LMG to support the employee lifecycle, with a strong focus on HR systems (Employment Hero), people reporting and general team administrative/ project support. Reporting to the Head of HR, this role would be ideal for a recent university graduate who has 1-2 years of HR experience and is keen to grow their career and/ or an experienced HR administrator/ coordinator. We are looking for someone who has the confidence to build strong stakeholder relationships, the ability to work in a fast-paced and dynamic environment, who is Tech & data savvy, and can be the champion of our HRIS.

Key Responsibilities -

HR Administration:

• Conduct reviews of upcoming HR significant dates and liaise with stakeholders as required
• Plan and coordinate logistics for internal staff training, recognition programs, and engagement activities
• Coordinate with HR initiatives such as engagement surveys
• Administer the enrolling and deactivating of staff on our external platforms (benefits, EAP etc)
• Manage the employee exit process including system deactivation and offboarding procedures
• Act as the first point of contact for employee questions regarding HR policies and procedures.
• Build relationships with stakeholders to support HR initiatives
• Identify opportunities to streamline HR processes and collaborate with team members across P&C
• Handle confidential and sensitive information with professionalism and discretion
• Provide general administrative support to the HR team and assist with special projects as needed

System Administration:

• Maintain the accuracy and integrity of the HRIS system (Employment Hero) e.g. updating employee records, teams structures, reporting changes, position, pay, or location
• Set up workflows to improve efficiency and user experience
• Troubleshooting any HRIS issues
• Ensure data quality and conduct regular audits in Employment Hero
• Collaborate with HR team for process integration and provide system support
• Act as the Artificial intelligence (AI) champion for P&C

Reporting:

• Assist with HR reporting, both regular and ad hoc
• Provide recommendations for new reporting initiatives
• Generate and distribute meaningful HR reports and insights to leadership and managers
• Support the completion of regulatory reports (e.g. WGEA and FIRG reporting)
• Assist with remuneration benchmarking through FIRG and Mercer
• Build spreadsheets for bi-annual performance cycles including remuneration and bonus calculations
• Field data and reporting requests from leaders and the finance team
• Translate raw data into actionable insights, providing commentary and visual dashboards (e.g. using Excel, Google and Employment Hero reporting tools)

To succeed in this role you will bring with you -

• Minimum 1-2 years of HR experience within an office/ corporate environment
• Excellent interpersonal skills and customer service orientation – ability to establish relationships with stakeholders, hiring managers and employees and communicate effectively at all levels
• Attention to detail with a strong focus on compliance/QA
• Qualification in HR
• Demonstrated ability to build influential relationships with stakeholders
• Excellent organisational skills - be used to fast paced environments, and ability to manage multiple priorities
• Strong computing and analysis skills with a high level of Excel knowledge

Our benefits -

Flexibility & Balance:

• Hybrid & Flexible Working: Tailor your work week to suit your lifestyle.
• 6 ‘Me’ Days: Extra leave to prioritise your wellbeing.
• Religious & Cultural Swap Leave: Trade a public holiday for one that’s meaningful to you.
• Extra Annual Leave: Need more time off? Purchase additional leave to recharge.

Family & Wellbeing:

• 16 Weeks Paid Parental Leave: Plus up to 52 weeks of paid superannuation.
• Paid Fertility Treatment Leave: Support when navigating your fertility journey.
• 12 Days Personal Leave: Time off when life happens.
• Wellbeing Support: Access to EAP for personal, financial, and career advice.

Growth & Development:

• Paid Study Leave: Support for your studies.
• L&D Programs: Grow your skillset and advance your career with tailored learning programs.
• Accelerate Program: Development opportunities for high performers.

Community:

• LMG Share Tomorrow Foundation: Earn volunteer donation rewards and company donation matching.
• Paid Volunteer Day: Volunteer with paid time off

At LMG, we know that diversity and inclusion are key to our success. We're dedicated to building a workplace where everyone feels valued, respected, and supported—no matter their race, gender identity, sexual orientation, religion, age, or any other part of who they are. We understand that diverse perspectives fuel innovation and drive business growth. As an inclusive employer, we foster a culture where everyone has the opportunity to thrive and show up as their authentic selves every day.