Application Release & Support Engineer – Regulatory Reporting

🚀Are you ready to innovate, grow, and collaborate?

Welcome to the heart of the Digital Renaissance.

We are BTO, part of Relatech Group, an Italian tech company founded in 2001, now operating across 14 locations in Italy and abroad. We are the beating heart of an ecosystem that delivers both technological and human value to businesses.

With 800+ professionals and advanced expertise in Cloud☁️, Cybersecurity🛡️, AI🤖, AR/VR🕶️, IoT🌐, and Blockchain🔗, we build end-to-end solutions that create real-world impact.

🌍 At the core of our vision is the individual. We democratize technology to enhance accessibility and build a more inclusive and sustainable future.

🧠What You’ll Do

We are seeking a consultant to support and enhance legal reporting IT solutions for our client's international operations, ensuring smooth software releases, robust infrastructure, and efficient end-to-end reporting processes.

• Lead release management activities and provide post go-live support, including drafting release notes and installation guidelines
• Support deployment teams and assess the impact of new applications or software versions on legal reporting solutions
• Collaborate with the Testing Team to oversee Quality Assurance activities (HP ALM)
• Manage and monitor daily reporting jobs and workflows
• Execute manual operational tasks and progressively implement automation solutions
• Administer virtual server environments (Windows Server 2019/2022 and Linux – RHEL/Ubuntu)
• Manage and configure authentication protocols (LDAP, SAML)
• Perform operational tasks on SQL and Oracle databases (script execution, troubleshooting)
• Monitor infrastructure performance and handle incident detection and remediation
• Create and maintain operational technical documentation and recovery plans

🛠️ Technical Skills

Proven Experience in:

• Experience in Release Management for critical IT systems
• Windows & Linux system administration skills
• Hands-on experience with SQL and Oracle (operational level)
• Job scheduling and scripting capabilities
• Analytical mindset and problem-solving approach
• Ability to handle multiple small projects and interact with stakeholders
• Fluent in French or English (required); Italian is a plus
• Ability to produce professional documentation in English
• Nice to have: knowledge of ITIL framework

📍 Where: Luxembourg, on-site presence required

💡 Soft Skills & Attitude

• Analytical thinker able to translate business needs into technical solutions.
• Autonomy and rigor in coding and documentation.
• Team spirit with strong collaboration skills.
• Proactive, solution-oriented mindset.
• Ability to work in regulated, high-security environments.

🌱 What We Offer

✨ A dynamic, young, and fast-growing environment

🔄 Flexible thinking and working approaches

🎓 Hands-on experience in a stimulating, project-based context

👩 🏫 Opportunities to learn from industry professionals

📚 On-the-job training (and more)

🚀 The chance to work on real projects with tangible impact

The chance to work on real projects with tangible impact

🌍 Inclusion & Equal Opportunity

We believe in people, diversity, and meritocracy. Our recruitment processes are open to everyone—regardless of gender, ethnicity, orientation, or ability. For us, talent is a matter of energy, not labels.

🔗 Discover more about us #BTO

Explore our world at 🌐 www.relatech.com