NXGEN is a leading service provider offering end-to-end integrated infocommunications IT solutions services. We lead digital transformations for clients by modernising their mainstream IT and deploying digital solutions at scale to drive growth and performance.

At NXGEN, we put our customers first and help them navigate their digital transformation with ease. We recognise the importance of connecting people to foster collaboration and build relationships that last, and we empower their business by providing innovative solutions and technical expertise. Our commitment to honouring our word is integral to everything we do.

NXGEN is a wholly-owned subsidiary of TeleChoice International Limited, a publicly listed company. TeleChoice is also a portfolio company of ST Telemedia, a strategic investor in communications and media, data centres and infrastructure technology businesses, across Asia, the US and Europe.

TeleChoice International Limited ("TeleChoice") is a regional diversified provider and enabler of innovative communications. Incorporated in Singapore on 28 April 1998 and listed on the Main-Board of the Singapore Exchange Securities Trading Limited ("SGX-ST") on 25 June 2004, TeleChoice is a subsidiary of leading infocommunications group, Singapore Technologies Telemedia Pte Ltd, which operates in the Asia Pacific, the America and Europe.

As a unified communications for enterprise and contact centre telecommunications, the Software Engineer is responsible for all technical requirements during project implementation. This involves scheduling, planning, forecasting, resourcing and management to ensure project accuracy and quality from conception to completion.

Key Responsibilities:

• Researching, designing, implementing and managing software programs
• Develop application for contact centres.
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Writing and implementing efficient code
• Determining operational practicality
• Install and Maintain Information and Communications Technology (ICT) Solutions in networking and contact center settings
• Maintaining and upgrading existing systems
• Training users
• Support network Infrastructure, daily system operation check, schedule backup and preventive maintenance.
• Coordinate job requests and update the project manager on all related project matters.
• Ensure all the required project documentation is performed accordingly.
• Assist in case escalation to product principal while ensuring minimal disruption to operations and maintaining high quality standards.

Requirements:

• Diploma / Higher NITEC / NITEC in IT or Professional Certification in related field.
• Fresh graduates in related field will be considered for this role as training will be provided.
• Possess knowledge of the programming languages such as C#, Java, JavaScript, jQuery, Microsoft SQL and Dot NET.
• Familiar with Web Applications: Angular, HTML, CSS, MVC and REST APIs.
• Experience in SDLC Project Delivery, Spring & Agile Methodology.
• Understanding in IT infrastructure, networking setup and Contact Center environment will be added advantage.
• Possess effective communication skills.
• Ability to manage project stakeholders.

IVR Requirements:

• Familiar with TomCat deployment
• Knowledge in Java, Eclipse development tool