IndiGo (InterGlobe Aviation Ltd)
Product Manager - Digital Payments & Gateway Solutions
IndiGo (InterGlobe Aviation Ltd)India1 day ago
Full-timeProduct Management, Marketing
Job Summary

Lead the strategy, development, and optimization of payment solutions across platforms, ensuring secure, scalable, and seamless customer experiences.

Key Responsibilities

  • Develop and execute product strategy and roadmap for payment solutions aligned with business goals.
  • Lead design, development, and deployment of payment features including gateway and processor integrations.
  • Optimize transaction flows to improve conversion, reduce failures, and minimize costs.
  • Ensure support for global payment methods and multi-currency processing.
  • Collaborate with engineering to define requirements and manage delivery timelines.
  • Coordinate with finance, legal, and compliance teams to meet regulatory standards (PCI-DSS, PSD2).
  • Partner with marketing and sales to drive adoption of new payment features.
  • Monitor and enhance user experience across payment touchpoints (checkout, refunds, subscriptions).
  • Use data insights to improve authorization rates and reduce chargebacks/fraud.
  • Conduct A/B testing and analyze user feedback for continuous product improvement.
  • Stay updated on payment industry trends and emerging technologies.
  • Evaluate new payment partnerships and innovative solutions.
  • Ensure compliance with global regulations and implement advanced security features.

Required Skills / Must-Have

  • Technical Skills: Payment gateways, API integrations, payment processing platforms.
  • Experience: 6–10 years in Product Management within Payments, FinTech, or eCommerce.
  • Domain Knowledge: Payment ecosystem (processors, acquiring/issuing banks), global payment methods.
  • Regulatory Knowledge: PCI-DSS, PSD2, SCA, GDPR.
  • Analytical Skills: Data-driven decision-making, transaction optimization, cost reduction.
  • Tools: Google Analytics, Adobe Analytics (or equivalent).
  • Soft Skills: Strong communication, stakeholder management, project delivery.

Nice-to-Have / Preferred Skills

  • Experience with global payment systems across multiple currencies/jurisdictions.
  • Familiarity with blockchain, cryptocurrency, or real-time payments.
  • Exposure to fraud detection and risk management tools.

Education & Qualifications

  • Primary: Bachelor’s degree in Business, Finance, Computer Science (preferred).
  • Secondary: MBA or equivalent with relevant product management experience.

Certifications / Licenses

  • Preferred: Product Management Certification, PCI-DSS Compliance Training.

Location & Work Mode

Gurgaon – Work From Office (5 Days a week)

Key Skills

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