This is a fantastic opportunity to work on a flagship customer account, gain exposure to complex multi-vendor environments, and develop your skills alongside senior engineers and technical leads. You’ll enjoy real ownership of incidents and changes, structured progression pathways, and the backing of a supportive, knowledge-sharing team.

Job Title: Network Engineer

Job Type: Permanent

Salary: Up to £40,000 + excellent benefits package

Location: Central London

Working Arrangement: 3 days on-site per week

The Role

As a Network Engineer, you will play a key hands-on role in the day-to-day operation and evolution of a mission-critical enterprise network. Your responsibilities will include:

• Taking ownership of customer tickets, triaging, troubleshooting and resolving issues while delivering clear and timely communication
• Meeting and exceeding customer SLAs through effective incident and problem management
• Supporting senior engineers with the planning and implementation of project work and network changes
• Monitoring network performance, identifying issues and proactively suggesting configuration improvements
• Performing software/firmware upgrades and executing changes via formal change control (CRQs)
• Contributing to vulnerability management and security best practice
• Developing scripts and automation to streamline repetitive tasks
• Maintaining accurate asset records and support documentation

What We’re Looking For

• Solid experience as a Network Engineer (2–5 years) ideally within a managed service provider or large enterprise environment
• Hands-on knowledge of multi-vendor platforms including Cisco (CCNA level or working towards CCNP), Fortinet, Juniper or similar
• Strong foundational understanding of routing, switching, firewalls, network topology and the interaction between physical, virtual and cloud layers
• Proven troubleshooting skills and a logical, methodical approach to problem-solving
• Some exposure to scripting/automation (Python, Ansible or similar) is highly advantageous
• Good working knowledge of IT security concepts and change control processes
• Excellent communication skills and a genuine customer-service mindset
• Relevant certifications (Cisco CCNA, CompTIA Network+, Fortinet NSE 4/5, JNCIA etc.) or a clear commitment to achieving them

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.