FYUL
Senior Product Manager
FYULLatvia23 hours ago
Full-timeRemote FriendlyProduct Management, Marketing
About the role:

Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way. Our business keeps growing, so we’re looking for a skilled Senior Product Manager to join our team.

Your daily tasks will include:

  • Product Development:

Develop a strategic roadmap for the team that aligns with the company's overall goals and product vision.

Lead the end-to-end product development lifecycle, from idea generation to launch, focusing on features related to new merchant onboarding and activation.

Collaborate closely with engineering and data teams to translate requirements into clear technical specifications and ensure timely project delivery.

Engage with stakeholders to understand user needs, market dynamics, and competitive trends, shaping the product strategy accordingly.

Iterate continuously on product features based on user feedback, usability tests, and data analysis to enhance onboarding and retention metrics.

Prioritize feature enhancements and bug fixes considering their impact and resource availability.

  • Data Analysis:

Utilize data-driven insights to identify opportunities for optimizing onboarding and retention processes.

Define key performance indicators (KPIs) and establish tracking mechanisms to evaluate the success of product initiatives.

  • User Research:

Conduct user research through surveys, interviews, and usability studies to validate product hypotheses and gather actionable feedback.

Advocate for user-centricity by integrating research findings into product decisions and enhancements.

  • Cross-functional Collaboration:

Work collaboratively with teams across departments like design, marketing, customer support, and sales to ensure cohesive alignment and successful product launches.

  • Documentation and Training:

Create comprehensive documentation, including user guides and internal training materials, to facilitate effective onboarding of new users and team members.

  • Market Analysis:

Monitor industry trends and competitor strategies related to onboarding and retention solutions to inform product differentiation and innovation efforts.

Stay informed about regulatory requirements and compliance standards affecting product development.

  • Feedback Management:

Establish efficient feedback channels, such as customer feedback loops and support systems, to gather actionable insights for product improvement.

Implement processes for prioritizing and addressing customer feedback in product updates.

  • Team Leadership:

Demonstrate leadership by fostering a customer-centric culture and promoting continuous improvement within the team.

Your qualifications:

  • 5+ years of experience as a Product Manager with a proven track record of building and launching successful end-customer products.
  • Strong understanding of e-commerce platforms, marketplace dynamics, and consumer behavior.
  • Exceptional product management skills with the ability to lead cross-functional teams and drive projects to completion.
  • Proficiency in using data-driven insights to make informed product decisions and drive continuous improvement.
  • Excellent communication, presentation, and interpersonal skills.
  • Experience with agile development methodologies and product management tools.
  • Passion for innovation, creativity, and staying updated with industry trends.

What we offer:

  • A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done
  • An opportunity to work remotely or in a modern and welcoming office in Riga
  • Flexible working hours (start your day as late as 11 AM)
  • Private health insurance
  • 2 extra paid days off to focus on your mental or physical well-being
  • 1 extra paid day off to celebrate a Birthday or any other celebration of your choice
  • Access to mentorship, internal meetups, and hackathons, both on-site and online
  • Free and healthy lunch if you work from the Rīga office
  • Design and order your own merch using our platforms with an employee discount
  • Exciting team-building events and parties you’ll never forget!

FYUL is the engine that powers on-demand commerce at global scale.

Formed in 2024 through the merger of Printful, Printify, and Snow Commerce, we bring together tech, talent, and infrastructure to help people turn ideas into beautiful products.

From solo creators to entertainment giants, FYUL powers merch that connects with millions, backed by advanced tech, premium production, and global reach.

We're a fast-growing global company working toward powering great brands, great experiences, and great people.

We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.

If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.

Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!

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